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Grand Tours

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Business Details

88

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:
Do you know the hours for this business?
Extra Phones:

Phone: (716) 434-5019

Phone: (716) 433-6777

Primary Phone: (716) 434-5019

TollFree: (800) 847-4887

Toll Free: (800) 847-4887

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Payment method:
all major credit cards, amex, master card, visa
AKA:

Ridge Road Express Inc

Ridge Road Express

Grand Island Transit Corp

Grand Tours & Ridge Road Exp

Categories:
Bus Tours-Promoters, Bus Lines

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Reviews

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06/06/2016

Overall
Cleanliness
Selection
Service

I emailed the company 5/27, 6/2 and faxed them 6/2, but no one ever responded. This is why I took this experience public.



On 5/27, I pulled into a hotel driveway to turn around. I saw the bus backing up; he blocked the hotel entrance, so I tried to go around the back of the building. There was no access, so I parked. He blocked the entrance to the side lot, so I was unable to leave.



The driver proceeded to back his bus up and park 2' of my car. I got out of my car and asked if he would be there for long because I was stuck. He shouted at me that the management does not allow cars in this lot. He proceeded to give me a tirade about how I was in a bus-only parking lot. All the spaces were marked for standard cars, including handicap spaces next to me (also blocked).



He refused to move his bus to let me leave. I spoke to hotel management. When he asked the bus driver to please let me out. The bus driver Dave, still complaining, complied.



The driver was rude and unprofessional.

Review ImageReview ImageReview Image

11/16/2009

Overall
Great to Work For

I worked for Ridge Rd for 4 years and loved every minute of it. The bosses are great and I actually enjoyed most of the kids

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Grand Tours

5355 Lockport Junction RdLockportNY 14094

(716) 625-9211

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Grand Tours

5355 Lockport Junction RdLockportNY 14094

(716) 625-9211

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