Countryside Veterinary Clinic
6038 Old Beattie Rd, Lockport, NY 14094
WAS... Liking them. I just started a 2x, 2 days in a row, 5 minute, "on hold" rule. Hire more receptionists. I don't even want to know what I alone have spent there in the past 3 months. 2 years....? Not even, including,"pay up front for stool sample test, and we'll notify by phone if any problems", (because you've only been here 15-20 times, and we don't think you'll pay us, even though you've got 30 minute drive to get to work, and you start in 30 minutes). Still same stool problem BTW is why I was calling. Hate to change, but..., I'm changing. UPDATE:Giving benefit of a doubt, I mentioned blood and pencil size stool, and I do remember them saying, "He should be seen", I didn`t have time, so I just dropped off stool sample. )And had to wait in line to pay. Apparently they do not have an X-Ray machine, as I asked one time for his knee crunching, they said they`d have to refer to...? Like I said, I always liked Dr. Hardy. The times I saw her. Others were younger doctors, or Tech`s? I didn`t ask. I am trying to be as honest as possible.The one thing also I do not like, is NOT being present. Especially after reading that one review about large dogs. I WAS present, with my NEW vet, and I witnessed my 110lb`r, screaming noises I`ve never heard before. Luckily it`s NOT cancer, it is "Severe Proctitis". He will be OK. P.S. I saw his X-Rays finally
I have been taking my fur babies there for 16 years, even with vets changing I have always trusted their advice and my babies always get the highest quality of care I stayed with them even after moving a half hour away. my sister and brother now take their pets there after my recommendation. they even have reasonable prices compaired to other vets in the area. Dr Wishko saved my dogs life, from crashing with addison's disease She put him on a shot schedule and meds and hes been doing great since. Addisons is very hard to diagnosis and she hit the nail on the head started treatment right away and saved him from crashing. I will be loyal until they no longer will accept us. highly recommended I never had a problem and don't forsee any in the future.
I have been taking my pets to Countryside for 2+ years. We always get an appointment when we need one and everyone is very helpful and nice. We recently put our 9 year old mastiff down and Dr. Hardy was extremely instrumental in us making the right decision. Without her I probably would have made a very selfish decision. She stayed with me the entire time and knew just what to say. A few days after, I received a card in the mail, hand written by Dr. Hardy, and an ink paw print of my best friend. Their compassion can't be beat. Some people are very good at finding fault in the little things but if you want a vet that truly cares about your pet then Countryside is where you need to go.
I was treated very poorly today at Countryside Veterinary Clinic. I have been bringing my animals there for 6 years and never had a problem...but today I was 10 minutes late due to traffic and told they would not take us. There was one other animal waiting to be seen and they were open for another hour and a half. I told them we would not be returning and they had nothing to say to that. I would expect to be treated much better as I have spent quite a lot of money there in the past 6 years. As it seems they don't care for my business, I will be taking all three of my pets elsewhere for veterinary treatment.