I have been going to ACFL for >15 years and have had no bad experiences. All of the vets are knowledgeable and caring, as are the staff. They have saved both of our cats from things like coyote bites and urinary stones, and were very comforting when our dog was run over by a car. My grandmother's boston terrier had a c-section there back in '97 and all the puppies came out healthy. Interestingly, the runt born with a hernia lived the longest out of that litter.