Don't do business with this company. It doesn't matter if they are an Ariens dealer. Find another dealer. Their customer service is awful - especially Tracy who thinks it's appropriate to comment on her dislike of a customer's "voice". Bottomline is that this company took receipt of a $635 snowblower and doesn't know what they did with it or that it was supposed to be delivered to the customer who paid for it. I'm still waiting on the owner of this business to get to work (it's 10:15 AM) and let me know where the new snowblower he's had in his possession for 8 days is. And yes, I was already billed for it on my credit card.