WOW! If you want to be given the run around and lied to about orders you place through them, then go here. When I called to speak with them I spoke with Chris, the owner. She was extremely rude and less than helpful in trying to help me track down order information about multiple pieces that were ordered back in October (and yet to be delivered). There was only one order that was a special order for fabric, which as she said could take up to 5 months be delivered. She actually hung up ...view moreon me at one point. Take your money elsewhere. As a customer who was placing a large order here, I can only advise say NEVER AGAIN! This place does not follow through on what they say they will do and if you need help after placing an order, apparently Chris, though she claims to have done this for 50 years, does not in her words "keep record of orders placed, that is the designers job, not mine". Yikes. Maybe it is time for this place to shut it down!view less
- BBB Rating:
- Social Links:
- Visit Facebook Page
- General Info:
- * Best Values * Highest Quality * Personal Attention and Service * Stroll Our Large Showroom at Your Leisure!
- BRAND **We Feature...** * Stanley * C.R. Laine * Hooker * Durham * Linwood * Virginia Sterling * Nichols & Stone * Canal Dover * King Hickory * Hickory-White *and Other Major Manufacturers*
- C.R. Laine, Canal Dover, Cellini, Durham, Hickory-White, Hooker, King Hickory, Lane, Nichols & Stone, Stanley, stanley
- Payment method:
- mastercard, visa, cash, check
- At Farmington Road
- Furniture Stores, Home Office Furniture, Home Decor, Chairs, Children's Furniture, Beds & Bedroom Sets, Mattresses
- Other Information:
Was looking for a furniture store with top of the line products without top of the line prices. This is the place to go. So refreshing to be able to browse through the store without being hounded by sales clerks. If you can't find what you want , it can be special ordered. I ordered exactly what I wanted, and as promised, was delivered before Christmas. Future purchases most certainly be made there. I felt like family.
Chris and her sales staff are the nicest people around. Walking into the store is like going back in time when customer service and quality products mattered. Fabulous selection mostly of American made quality furniture and what they don't have they will gladly order. It might take time to get the product but trust me it is well worth the wait. Rather refreshing to meet an owner who is not out to charge top dollar but rather make sure the customer is satisfied. I look forward to my ne...view morext purchase.view less
I waited five months for brownstreet bedroom furniture to arrive. Boy, It well worth the wait. Absolutely beautiful cherry wood night stand, dresser and gorgeous headboard and frame. We have been extremely happy with the pieces in our bedroom. Order from Chris's again, Hell yes.
I buy all my good quality furniture from Chris. Her prices are good, and she will get you anything you may have seen elsewhere, but for a better price. She is fair and tells it like it is. Chris may be sometimes brusque, but knows her furniture. I recommend her store to all my friends and they also have been well satisfied.