Encountered Center Mass in mid-June shortly after they opened. I had been looking at gun stores in the area to purchase a handgun. This was the first store that I walked into in metro Detroit that they actually approached me when I walked in and were very friendly. Other stores that I went into would talk to me through my husband about what do you think the lady would like. ...I had been researching for several months and knew what I wanted. They even price matched a competitor to have my business and offered free range time. When the gun came in they went through the mechanics and operation with me...when I was doing rentals at other locations the never did this and looked at me funny when I asked. Not all guns function the exact same way. They have a regular range and also an interactive one similar to what you would see on the TV show Top Shot. They have customer service down pat and would go there before anywhere else when looking to make any gun related purchases.
Informative, helpful, knowledgeable and not at all condescending is how I would describe my impression of Center Mass. I took my step-daughter there for her first handgun and was pleased (unlike with other stores I went to) with the store, it's range, selection and employees. She and I will be regulars.
This range has been closed due to fire... But IS reopening in May... I stopped in and saw the entire range has been rebuilt, and looks awesome. Still some contractors finishing up, but will be open very soon. I can't wait!