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- Yamaha Motor
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Reviews
09/20/2012
This is a company that I would strongly advise against patronizing. We were notified our boat was ready for pick-up after being in their shop 2 weeks longer than quoted. It was not ready and they claimed no one called, although we had the name of the employee. The boat was repaired was in queue to be cleaned. I asked how many boats were before it and could ours be moved to the front of the line. She didn't know how many boats were in line and wouldn't check. The boats in line were not to be picked up until the next day. This request was not well-received and I would have to wait. I was told I had alot of gall to even ask. Didn't try to find out what time it would be ready. Of course, they had no idea because they didn't know how many boats were ahead of me. The owner comes in and gets confrontation with me. That afternoon I am notified that it is ready. The bill is higher than quoted. They replaced the propeller and had cleared it with my husband. Then, the boat wasn't even clean and had many grease handprints on it. I asked the owner and he said they weren't done in his shop. BTW, when I spoke to my husband he did not talk to anyone about a propeller. Very unprofessional and dishonest! I gave 1 star b/c I was not allowed to put 0.
Details
Phone: (936) 967-4924
Website: http://www.ch-marine.com