I called Monster Fun Jumps first as well as a few other Jumpy House Companies. I went with another company because they were a little cheaper. I should have listened to what my dad used to say, "You get what you pay for!" The company I book with did not call to confirm like they said they would and didn't even show up the day of the party. So I called Monster Fun Jumps, or as I like to call them THE BEST JUMPY HOUSE COMPANY EVER!!! To my surprise they answered the phone on a Sunday on the second ring. I was in shock as I was thinking I was going to get an answering machine. I told them my problem and they told me to they could make my problems go away and be there in less than an hour. And in fact, Monster Fun Jumps did have a jumper in my back yard in less than an hour, ready to go! They saved the day! Sometimes it's not worth saving the $15.00 Thank You Monster Mark and Monster Fun Jumps!!!
We used Monster Fun Jumps for a party and they were great. About a week later I noticed a brown spot in my lawn which did not seem to be getting watered. After investigating it appeared they accidentally punctured my sprinkler line with one of the stakes (the sprinkler lines are obvioulsy very shallow). I called the company and explained the situation and they replied "no problem, how do you want to handle it"; this was not the answer I expected a week later but was very happy with the response. It was fixed the very next day, no questions asked. This company delivers a quality product and the customer service is second to none...even with problems...even a week later. We will use them again and recommed to all our friends.
We were VERY pleased with Monster Fun Jumps. We had a 40th birthday party for my husband and were a little nervous with all the different ages of children coming. Mark recommended the 5 in 1 jump house and we were so pleased! All the kids, even parents were entertained. It was so interactive and the kids loved it! I was initially concerned that it would not fit in our backyard, but Mark came to our house the week before to measure. He will work you in his schedule and is very accomodating. He delivered exactly when he said he was going to and same with pick up. Very professional service. We will DEFINITELY be using Monster Fun Jumps again for our next party. I highly recommend them!