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Business Description

GENTEC Electrical Services provides residential and commercial clients with one-stop electrical services, including lighting, audio, video, security cameras, computer networks and energy management. The company offers a rare combination of technical expertise, craftsmanship and dedication to customer satisfaction, says president and founder Joe Scerbo.Mr. Scerbo and his employees have more than 35 years of combined electrical experience, and they’re comfortable servicing small, medium and large jobs. GENTEC Electrical Services also installs electrical wiring, closed-circuit TV systems, data centers and uninterruptable power systems (UPS), heating and air conditioning controls, home automation and home theaters.GENTEC Electrical Services is known for its ability to connect all the pieces of clients’ homes or places of business, says Mr. Scerbo. Its electrical technicians are uniformed, background checked and state-certified. Each technician attends more than 100 hours of technical and customer service training every year, so clients can feel at ease with their expertise.COMPANY PHILOSOPHY“We strive to exceed our customers’ expectations, from a friendly person answering our phones to on-time, uniformed service professionals. It’s truly a pleasure getting to know our customers; we realize we’re only successful when they’re satisfied. In many companies, customer service is secondary to profits. But since day one at GENTEC, it’s always been about doing what’s right, even if it costs us more.”AREAS SERVEDSERVICESServing Contra Costa and Alameda CountiesCOMPARATIVE SUMMARYWhat makes this company unique: Joe Scerbo, owner of GENTEC Electrical Services in Livermore, is sometimes surprised by questions about the quality control measures his company uses. “I guess there are companies out there that don’t adhere to strict quality guidelines,” he says, “but for us, it’s just a matter of fact. We do the best job possible.”That job starts with hiring only state-certified general electricians"

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

Phone: (925) 373-1682

Services/Products
  • Residential Electrical Service
  • Comemrical Electrical Service
  • Service & Repair
  • New Circuits
  • Troubleshooting
  • Design/ Build
  • Generators
  • Server Room Installs, UPS
  • Hot Tub circuits
  • Electrical panel replacement
  • Lighting
  • Parking Lot Lighting
  • Lighting Repair
  • Recessed Can Lights
  • LED lighting
  • Solar Design & Installation
  • Electric Vehicle Chargers

 

Brands
Siemens, general, upgrades
Payment method
all major credit cards
Location

Alameda, Contra Costa, Santa Clara, Tracy, Manteca, Stockton, Lathrop, Livermore, Pleasanton, San Ramon, Danville, Alamo, Walnut Creek, Lafayette, Orinda, Oakland, San Leandro, Fremont, Union City, Dublin, Milpitas, Diablo, Sunol, Concord, Pleasant Hill, Martinez, Napa, Salono, Discovery Bay, Brentwood, San Bruno, CA, Hillsborough, Los Altos, Menlo Park, Palo Alto, 

Amenities
  • Uniformed Technicians
  • Clean Cut & Background Checked
  • Diamond Certified
  • Sate Certified Electricians
Associations

Diamond Certified

Social Links
Categories
Computer Rooms-Installation & Equipment, Electricians, Security Equipment & Systems Consultants, Electric Contractors-Commercial & Industrial, Lighting Contractors, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Heating Contractors & Specialties, Water Heaters, Duct Cleaning, Electric Equipment & Supplies, Building Contractors, Cleaning Contractors, Electric Equipment & Supplies-Wholesale & Manufacturers, Computer & Equipment Dealers
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Coupons

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Reviews (1)

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02/17/2011

Provided by Citysearch - 
Overall
Excellent Company, Amazing Electricians

When the power in our living room and – gasp – television went out a day before a scheduled event at our house, we freaked. Unable to enjoy our house without our living room lights and equipment (sad, I know), we had jerry-rigged a fix with extension cords, but we knew this was no way to live. So, we called Gentec Services.

Sean showed up a few minutes early for the delivery window (I was frantically vacuuming), which was very surprising. He was neat, polite, professional, and got right to work. I know my husband stayed close by, both to answer any questions and try to learn, but Sean didn’t seem to mind. He quickly went about diagnosing the problem. He ended up fixing not only the outage we had in the living room, but two dead outlets in the kitchen we had lived around for years.

You don’t know what joy is until you’ve turned on a garbage disposal that hasn’t worked for years without a few uncomfortable contortions and an extension cord to an outlet that did work.

Sean was amazing. Life after he left was immeasurably better. It was amazing. We were so sorry we hadn’t called sooner.

Got electrical issues? Call Gentec Services. They’re very professional, vert affordable, and very reliable. They are our electricians for life!

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