It's a little larger than other stores that I've been to, but their sales people ask more questions to make sure they know what I want. Also, I've used their service to fix spokes and while their prices are about the same as other places, I found that they really wanted my business.
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This shop is huge ! They have a big selection of all the gear - clothing, shoes, saddles etc. It's nice that they have the inventory and you don't have to take a chance on special ordering stuff and then you're stuck with it.
Great store. The service and expertise is the best. No other local store with give you the same satisfaction.