Front desk staff was not the problem. The PA that I saw demonstrated a complete lack of knowledge with regards to tissue healing and time required for therapeutic intervention. I went in for an ankle condition and requested conservative management, specifically physical therapy. She kept trying to send me to a chiropractor who should have no business even looking at my ankle. When I stuck to my guns and said I wanted physical therapy as they rely on evidence in their practice, she prescribed me 2 days a week for two weeks. It takes longer than that for tissues to heal.