First I called to reschedule an appointment and they never called me back because someone wrote the wrong number. Weeks later when I called I had to call back and forth with my PCP because the receptionist said my referral was not in their system, when I called back another receptionist found my information and scheduled me. The day I show up to the appointment the receptionist says my information isn't in there and she didnt know I had an HMO and needed a referral. Then she tell me the only reason I was scheduled was because I told them I had a PPO. I didnt get seen cause I didn't want to argue with them but I will never recommend them just because if the receptionist can't get their information and scheduling right I dont want to know how it works behind the scenes.