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Really impressed with All American. My Jeep has had some odd/unusual issues. These guys know their stuff when it comes to Jeeps. First went to them with a weird/tough-to-diagnose handling issue with my Jeep. Two other mechanics couldn’t find the issue and one suggested this was “normal” for my vehicle. AA took my concerns seriously and kept the Jeep for two days to really go through it. They provided me a rental car at their expense so as to not be hurried in their diagnostics. They found and repaired the issues(s), the car drove as it did when I first bought it. I have been back to AA several times since then. It’s a Jeep thing…. (Going to the shop fairly often). Every time the staff is polite, attentive and takes the time to educate me about what is wrong with/how to properly repair my vehicle. The key there is properly. I’ve come to understand that AA pays attention to the details in their work and I’ve never had to take the vehicle back for something done not quite right. This review is a kudos to Steve (owner) for going above and way beyond helping me recently with a rear brake squeak issue. I tried another mechanic locally for the brake work (new rotors/pads) to save maybe $50…mistake. I took the vehicle back to the other shop three times to get the squeak issue resolved with minimal success. Wishing I had just gone to AA initially, I took the vehicle in to Steve. He looked at the rotors, listened to my concerns and told me what it would take to get them quiet again as they should be. The job would need to be re-done, properly. On a busy day, he readily took the time to educate me as to the details of what constitutes a brake job done properly. So the above and way, way beyond part…he did the work at next to no cost to me because I had been such a good customer. The brakes are quiet again and I am relieved to be out from under the suboptimal brake work from the other shop. Many thanks to Steve and his staff for doing the quality of work that they do for a fair price.
I have a 30 Yr old Jetta GLI that broke its clutch cable on my drive to work. I live in Colo Sprgs, but work in Littleton. I called Paddock Imports trying to locate the cable & associated attaching parts. Doug Paddock was very knowledgeable about the car & could supply the parts, however I didn't realize his shop was so far away. Doug recommended I drop his name w/ Autoworks CO near where I work to have them supply the part. Autoworks is in the business of servicing cars, however they did arrange to have the cable delivered to their location & sell me the part. Autoworks CO must be doing something right with all of the great looking old and new European cars I saw in and around their shop. Everything worked out and I was able to pop in a new cable and drive my Jetta home that afternoon. My car was not like one of those Porches or BMWs I saw visiting their shop and the transaction was small, however they took care of me just the same. Great service.
"Hey My Mechanic, thanks for honest, timely and reliable service. Just to let you know, I went to some of the other BIG NAME shops before I called you. Their answer was to replace the entire rear end in my truck. They didn't do anythink but drive it and return with their bad news. Just by luck I remembered driving by MY MECHANIC one day and decided to get a second opinion and lucky for me I did. Ernie put my truck in a bay and checked it out throughly and hey guess what! GOOD NEWS! I didn't need a new rear end after all! I just needed some new bearings and a few other minor parts. Bottom line, The repairs were made on time without issue. The truck runs better than expected and I saved over 400.00 dollars. And Kim at the front desk kept me informed every step of the way! Thanks MY MECHANIC, I'll be back and so should everyone else who wants the job done right the first time for the right price."
Finding An Auto Repair Professional
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
Understanding When There's An Issue
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Doing Your Own Auto Repair
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.