This place is absolutely TERRIBLE!!!!!!! I brought in a pair of $100 shoes that were in great condition except for the far that they needed a new peg for the stiletto. When i went in to pick tim up them up they notified me that they had 'broken the heel in half' and would have to "repair" it. They look AWFUL!!!!!! Not only is the leather improperly cut so that it sticks out but the new heel has a huge seam. They also dyed the shoes a different color red when the new heel didn't match the old leather. Now instead of cute red pumps they looks like bright red shoes that are mismatched and belong in the trash!!!! I will NEVER go here again. Nordstrom charges a comparable price and they would never return something that looked like this!