I used Brainstorm for the first time in 1995. I had started a new business and like most budding entrepreneurs, was overwhelmed with the choices, decisions and suggestions regarding vendors and suppliers. I had interviewed a dozen graphic designers as well as logo and corporate identity firms. They all came highly recommended and with terrific portfolios. They all proceeded to tell me what I needed and why I needed it. Not one firm even asked what I wanted, what my ideas were or what I wanted the company to eventually become; except 1...Bob Downs and Brainstorm. Bob took the time (and quite a bit of it) to learn as much as he could about the business, the market, competition, the end user, even how I wanted the company to be remembered. Brainstorm created a timeless, unique logo and over the next 7 years, Bob became a integral part of the business and quite frankly, we never made a decision that dealt with design, layout, graphics or anything the public would see without consulting Bob. I recently started another business and Bob has been there to guide me through the creation of a brand new identity. He has asked the same questions and taken the time to learn everything he can about this business, as well. I suspect I will be seeing even more of Bob over the next few years. You should get to know him, too.