This is the owner of the business. We are sorry for the loss of the poodle mentioned in the previous post. But I'd like to clear up the false allegations by this young lady who was not here to know what happened. First off, our air cconditioner functions perfectly. We pay close attention to the temperature in our business at all times to ensure that all of our visitors are comfortable and safe. We also have fans that constantly circulate the air. The well-being of our clients is our number 1 priority. If we notice ANY changes in behavior that would cause concern, the pet's owner is IMMEDIATELY contacted. This particular dog began to cough and wheeze not long after her arrival. Her owner was called IMMEDIATELY and described her behavior. We were told not to worry about it because she does that everyday. She said she has hernias and they make it hard for her to breathe correctly. She wanted her dog finished so we told her to come pick her up in 30 mins. The dog was alert and calm for the rest of her groom. We put her down to wait for her owner. The dog was still alert and happy when the owner pulled into our driveway. But before she walked into the shop, the dog passed. After everyone calmed down, we advised her to take the dog to get an autopsy. I called her vet myself and told them the business would pay for the autopsy, we just wanted an answer so there could be SOME kind of closure instead of the worry and questions. Unfortunately, when you have a senior dog (14 yrs.old) who is also very overweight, there are health issues that need to be considered. Congestive heart failure, diabetes, respiratory failure....these are ALL symptoms of being an overweight senior. The excitement of a NORMAL grooming routine can be stressful for a senior dog, especially if they have existing medical conditions like the ones I stated above. We, at Pawzitive Perfection, strive daily to provide a safe and comfortable environment for ALL of our furry clients. We send our condolences to the family for the loss of such a sweet little angel.
I love Briarwood Animal Hospital! The staff is so caring & helpful. They are always flexible & willing to offer assistance. It is just such a friendly place! Dr Ashley Mounts truly excels! I don't know what we'd do if we had to move & leave her behind! We've moved a lot & never thought much about having to find a new vet (she's our 5th)... until now. She really fights for the health of your pet. She has saved not one but two of our aging dogs from pending euthanasia by being willing to try all angles & investigate even the small possibilities. She really goes the EXTRA mile! And I know she absolutely cares. I trust this animal clinic & their doctors & staff completely! And would never go anywhere else in Little Rock!
I had just moved to Little Rock and my beloved best friend, my Saint Bernard named Kansas, was very sick. I figured she had pyometra. She's 10 years old, so I knew it was imperative to have a good vet because that's an older age for a Saint. I looked everywhere on the Internet for vets reading every review I could. The review that swayed me to choose Dr. Ashley at Briarwood is the one here written by tw2crc. Her words told me I'd be in the best hands possible. It was such a hard decision to make to go through with surgery and I cried, but Dr. Ashley saved my dog's life! Kansas is so healthy and looks so good! I am so proud and happy that I made the decision to choose Briarwood and I want to thank the staff and Dr. Ashley so much.