Six Sanity-Saving Tips for Carpooling »
Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
1035 Arnold Dr Bldg 1035Little Rock Air Force Base, AR 72099
From Business: Offering tires services. Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, conveni…
8014 Geyer Springs RdLittle Rock, AR 72209
From Business: Get quality auto care from the professionals you trust. At Goodyear Auto Service, our certified car care professionals can provide everything from basic oil changes…
2505 Wright AveLittle Rock, AR 72202
REPAIRED MY RADIATOR BUT WRECKED MY CAR IN THE PROCESS. I PICKED MY CAR UP AND MY FRONT BUMPER WAS CRACKED AND THE FRAME OF MY CAR WAS BENT! WHAT A …
Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
Get ready for back to school while you have the time to do it. From shopping and haircuts to dentists and auto repairs.
If you see your airbag light on, there could be an issue that prevents the bags from deploying. Find out what's wrong with your ve…
Water was shooting out of my radiator as I managed to pull into my office parking lot at Treadway in LR and it's FRIDAY!. I had made the drive in from Hot Springs, but was now stuck and in need of a repair shop... So after calling a half dozen repair shops, noone either had time or worked on VW Bugs. So Ted at River City Radiator became my next call, Ted's shop specializes in heavy duty vehicles and was also booked full but understood my dilemma, he gave me some recommondations and told me that if I still couldn't find anyone to call him back. So again I called, probably another dozen repair shops, and still the same answer "they'd be happy to help me on Monday". So I called Ted back, he was on his way to taking his wife in for surgery, but assured me that if I had my Bug towed to his shop near the airport, as soon as he could get there he would stay for as long as he needed to in order to get me on my way. I hated to impose... Ted was so cheerful and assured me that it was his pleasure to "PAY IT FORWARD!!!" So now it is 11:30am and I have the Bug towed to his shop, by the time it arrived his staff already the potential parts on order - how teriffic! Ted kept me informed throughout the day and to my surprise it was ready at 5:30pm! When I arrived at his shop, I was happy to hear that it was only at coupling that need replacing. He could have charged me (a woman) an arm & a leg (I would not have known the difference), but he didn't, HE WAS HONEST!!! And when I tried to pay him extra for his INCREDIBLE SERVICE, he wouldn't take it. What INTEGRITY!!! It's been three weeks now and I have not had any more trouble. Ted, you have restored a piece of my "faith in humanity" that has been missing, because of your level of COMMITTMENT TO CUSTOMER SERVICE. My Heartfelt Thanks, Charlene L. Gilliam, Hot Springs, Arkansas
My new favorite garage!!! Everyone was very friendly, professional and the shop and lobby were very clean. I took my motor home in for an oil and filter(s) change. Keith went through a very thorough checklist in examining my motor home in getting it ready for the road. He called me with the total price before doing the oil & filter changes. He put new wiper blades on for me and recommended one thing that I may want to look at down the road at some point. He was very reasonably priced and fixed only what I asked him too. Many other garages will recommend other "fixes" to increase the repair costs, but West End Garage did not. Very high class & reputable people here that you can easily trust and I am very happy that I discovered them. I highly recommend them.
Honest, accurate, accommodating. I have has several repairs over 20 yrs. The work has been excellent every time. They treated me professional each time. I have watched grow through the years and highly recommend them to anyone looking for body work and wants quality. I have tried several shops in little rock and been dissappointment each time until I found Kevin Strayhorn. Honestly It was his wife that made the first impression. I had never seen a female estimator before and had my reservations. But when she treated me like family and delivered the first major repair to complete satisfaction I was hooked. There is nothing like a warm smile and sincere appreciation that makes you feel good when trusting people we spend are money with.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.