The knowledge and selection were amazing. I use to live in L.A. and they have no stores out there that compare. They have everything you need to stay in shape. I use to own a Pre-Cor elliptical and left it in L.A. I went in to get a new one and fill in love with the Octane. Boy, was I missing out for years. I feel my spirit has been renewed and I am motivated once again. I know now why you should try fitness equipment before you buy.