I bought 2 cars from these guys. Murano and Maxima. Got good price on both. I got my cars serviced with them. Every time I took the car, I simply asked them to do what is due (because I signed a 3 yr service agreement and paid for 12 services at the beginning - first mistake as I realized later). When I checked the service history, it became clear that they did not do as per the schedule. They rotated the wheels one time for each vehicle in 3 years instead of 6 times. Did not do the filter change as per schedule. The steering wheel was malaligned on Murano and had to take it back at least 4 times before it was fixed for good (luckily under warranty). The gas tank lid wouldn't open on the Murano and to get that right, i had to take it to them 3 times. Now, the front struts needed replacing on the Maxima, which costed over $700 (compared to $450 at Sears). After replacing, it never was right and after taking it back it still is not right. Need to take it back one more time (at least, if not more). I bought a 3 yr service agreement, although there was an expiry date on that because I was convinced that I would be paying for the number of services and the expiry date doesn't matter. Now, when the crunch time came, that expiration date became very important for them. People are very courteous, but I prefer the job done right to politeness with poor performance.
8 Colonel Glenn Plaza DrLittle Rock, AR 72210
From Business: At Mercedes-Benz of Little Rock, we are committed to delivering exceptional service, from the minute you enter our showroom door or visit our website, throughout th…
Bale Honda recently came under new management and is now Landers Mclarty Honda. I have bought 2 vehicles from Bale Honda in the past 6 years and was not happy with the new name. I do not have any respect for senior Landers and expressed this to my contacts at Bale Honda. While some people left with the Bale name, most people stayed and are very happy with the new transition. Junior Landers has spoken in depth to his new people about the differences he brings to the deal and they seem to be happy with it. So, I decided to continue to do business with them by having my Honda serviced and as always they did a great job. I recently decided to trade that in on a 2015 Honda Accord Sport on Friday the 3rd of April and I got the same amazing deal and service that I have always received from Bale Honda. So Landers Mclarty Honda has earned my business in the same great way Bale did and this is my 3rd vehicle from this great bunch of people!! Thanks Doug, Zach, and Reese!!
What a great car-buying experience. I found a beautiful used car for my wife, told them what I was willing to pay, which really wasn't much less than the sticker price. I also asked for a few minor imperfections to be fixed. They didn't try to haggle, "let me get the boss to see if it's ok...". The salesman was empowered to make the deal. This is the kind of auto experience I like and appreciate. The building is beautiful, with a little cafe. Very nice waiting area, and a very nice ambiance. The service was great, the people were great, and most of all the car is great, at a very fair price. I'll come to Owens Murphy again, and I would tell others to check them out. They have some very nice cars (Land Rover; Jaguar; Volkswagen Dealers). I really liked their pre-owned inventory. Very good selection.