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(404) 376-4984Visit WebsiteMap & Directions2791 Panola RdLithonia, GA 30058Write a Review

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TS
Tl S.

04/18/2016

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Overall
Atmosphere
Food
Service

My food wasn't hot in spite of the fact that my combo included two special orders. What I ordered would normally require them to make it fresh. The service isn't always like this. I expect better next time...

Overall
I am usually not the one who c...

I am usually not the one who complains b/c I have been in the customer service industry for 20 years, but this Mc Donalds has to be one of the worst of all time. As I checked my order I explained to the cashier that I ordered a 6 piece nuggets and there was only 3 in the container. The cashier then made a smart Alec comment stating did I look for the other box? I responded by saying yes, and told her that there was not another box. Without trying to at least lower her voice so I would not hear her , she said that e'ry body has an attitude tonight. That's when I lost it. I asked her was she referring to me and she half heartedly stated no, she was referring to "someone else" at this point I asked to speak to a manager. The young manger would not come to the window and I stated I would wait for her at the window. I was not moving. After waiting 7 minutes and realizing that the on duty manger wouldn't have made any difference I drove away. If you are on I20 and you see the golden arches off of the expressway, I suggest you keep on driving. Mickey D's word to the wise, you should have M.O.D's who care about there jobs. Btw they are holding the back door open at 9:30 at night while the manager checks her Facebook. You are inviting someone to come and rob you...

ljohnson1344

05/15/2008

Overall
Attitude and Cost

Today I got bad attitude and a chage for the free chicken sandwich. I got it from both a cashier and manager..no more for this loctation.

Details

Phone: (404) 376-4984

Address: 2791 Panola Rd, Lithonia, GA 30058

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Email
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
amex, discover, master card, visa, cash
Price Range
$
Categories
Other Information

Parking: Lot

Wi-Fi: Free

Attire: Casual

Drive Through: Yes

Good For Family: Yes

Good For Groups: Yes

Good for Kids: Yes

Take Out: Yes

Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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