I purchased a used Jetta Sportwagen TDI from Heritage Volkswagen and was assisted by a simply standout salesman, Reginald Walker aka Frost. Mr. Walker was professional, open, understanding, empathetic, and worked constantly until a common ground and fair deal was reached for the purchase. He showed me the ups and downs of the vehicle with detail, got my trade in vehicle appraised, provided a "no cost" copy of my credit report, gave me free oil changes for life, and the Million and one mile powertrain warranty! Listen to me and hear me well. If you want outstanding service from an outstanding man, you want to ask for Reginald Walker aka Frost at Heritage Volkswagen on Thornton Rd. You'll be glad you did!