Heritage Volkswagen

I purchased a used Jetta Sportwagen TDI from Heritage Volkswagen and was assisted by a simply standout salesman, Reginald Walker aka Frost. Mr. Walker was professional, open, understanding, empathetic, and worked constantly until a common ground and fair deal was reached for the purchase. He showed me the ups and downs of the vehicle with detail, got my trade in vehicle appraised, provided a "no cost" copy of my credit report, gave me free oil changes for life, and the Million and one mile powertrain warranty! Listen to me and hear me well. If you want outstanding service from an outstanding man, you want to ask for Reginald Walker aka Frost at Heritage Volkswagen on Thornton Rd. You'll be glad you did!

What a wonderful experience working with Ro Hairston. He was intune with my needs and matched me with the perfect vehicle. Very attentive and patient yet thorough. He explained the process in detail every step. I highly HIGHLY recommend his services to anyone looking for a car!!!!!!

No complaints, really liked the way Ro Hairston was kind and went out of his way to get what I wanted.

My visit at heritage Volkswagen was pretty amazing . It's not very often you run into salesman that are professional . Knowledgeable and straight forward . We were luck to have meet Ro Hairston. We definitely had a great experience and will definitely recommend this place to friends and family thanks again

I recently visited this location to find a vehicle for my son who is finally able to take his car on campus when he goes back to school in January. I just wanted to look around but a salesman gave me much more than I came for. His name was Ro Hairston and he was the most knowledgable and friendly person I had ever dealt with when purchasing anything. Thanks to him, I now know exactly what I want to purchase for my son in December and I know where and from whom I will make this purchase. Although I didn't make the purchase on that day, Ro Hairston gets an A+ in my book and he will be seeing me again. I will also let all of my friends know that this is the place to go as well when they are in the car buying mood. Thanks a lot! He is what all sales persons should be like.

I had a very good experience at this dealership, every one was nice and courteous. They didn't have the exact car i wanted in stock and because it was Saturday and late they let me drive a loaner for the weekend , not just a loaner but a brand new car from the lot. The best car buying experience that I've had yet. Thanks again to Janette my sales person and heritage vw.

Bought new 2012 VW Routan and the people at Heritage are great! Keep up the good work!

Very helpful and was able to answer my questions before I asked them. Great customer service and as a sales rep myself, he had me sold. The thing that won us was that VW team as a whole were not pushy and valued honesty as a part of their relationship with the customer. I'm very excited!!!

My experience with Heritage VW was excellent.  After an exchange of emails with Joe Brock I agreed to come in for a test drive.  I arrived at 5pm and by 630pm I was out the door with my future vehicle. I was able to keep it for 24 hours and then completed the transactions the next day.  Joe and everyone were very helpful.

My experience working with Bryan Montcalm was very satisfactory. he did anything and everything to accommodate us and we would recommend anyone to do business with Heritage Volkswagen and Bryan Montcalm.