Absolutely the best service that you'll ever get from a fast food joint! The little old lady that works there always has a warm smile on her face and greets us as soon as we're in the door, and when she asks us how we're doing, you can tell she's genuinely interested and not just going through the motions. The other kids are great too, goofy and playful but always polite. It is always clean, very high quality preparation and care that goes into making the food, and unlike most places, they'll do anything to make it perfect for you! Like putting sauce on the side for a sandwhiches that will be eaten later or for picky people like me, will cut up my tomatoes no problem! They never act annoyed, and will do such things even if you didn't ask, they just go above and beyond. I work right near there but live by holmes lake and when I'm craving subway, I will go across town before I will go to any other one (very disappointing in comparison), that's how special the service and people are.
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I went to this store to eat and, I got nothing but great service. I ordered a Double Cheese Burger no pickle meal and it was fresh and hot and made very neat. The burger didn't have any ketchup or mustard hanging out the sides or on the wrapper. I really like the extra exceptional service that I received and plan on returning on a regular basis. I also needed some ranch sauce for my french fries and when I waked up to the counter to asked for some, an employee by the name of Jules was right there to help me out. He also asked me if there was anything else that he could help me with. NOW that is why I keep coming back to your store. Keep up the good work and again thanks Jules!!!!
I don't usually write reviews of chain restaurants, but for Culvers I'll make an exception. I have gone through the drive thru of this place at least 50 times, and not once, NOT ONCE mind you, have I received the wrong order, or had a mistake. That in itself is impressive! I absolutely love their double Butter Burgers with cheese, their fries and their prime rib sandwiches. The custard is extremely good too. I like the Concrete mixer, chocolate frozen custard with Reeses Peanut Butter Cup chunks in it. There used to be an really snotty girl working the window last year, but she's gone so that's a non-issue now. Othewise the employees are polite and efficient.