I recently needed a reservation on Valentine's Day at the last minute. The concierge service was able to get me into Dontello's Italian Restaurant for a very romantic evening at 8:00PM even though they were sold out. We were offered a drink at the bar while our table was prepared and we enjoyed the jazz music performed by a pianist and soloist and drummer. When we mentioned our reservation was made by THCCA the host, Gino, had glowing reports for the organization and when dinner was finished we went back and enjoyed more music sitting around the piano with several other patrons. Upon leaving Gino presented my wife with a pink rose. All in all the food was great and the service exceptional. We could never have gotten it without the wonderful service provided by this concierge service. We will definately use them again.
Just stayed here this past week and I wasn't very impressed with this place. There is no maid service during your stay here, which would be ok if when you got to your room it was actually clean. There were dead bugs in the bathrooms on and around the faucets. The bath tubs were slimy and the carpets were dirty. There is a full kitchen which is nice, but the dishes and cookware that's provided were also dirty and we had to buy our own sponge and dish soap to clean them. We also asked for a crib for our 6 month old baby. On the phone and during check in the staff confirmed that we would have a 'crib'. When we got to our room there was no crib, instead there was a Pack N Play. Big difference as my baby doesn't like sleeping in them. Whenever we visit Tampa again, we will be staying elsewhere.
If you want service above and beyond the norm, this is the place to stay! Everyone here goes out of their way to meet their guests' needs, especially Andrea (she works in the evenings). After a 15 hour drive in a moving van, Andrea went way above the standards of services by helping us get the beast parked and getting all our luggage, including the cat, into our room. The complimentary breakfast actually deserves the name with waffles, omelets, and sausages, along with the cold cereal, bagels, muffins, toast and juice you find in other hotels. I would definitely choose to stay here again!