How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
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From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for infor…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
My earch for a new car tarted everal week ago. After taking a fir thand look at everal cro over vehicle and re earching important factor like mileage and afety rating , my wife and I decided to go with the Mazda CX-5 Touring. The next tep wa the daunting ta k of v...morei iting dealer hip and negotiating. Ju t the thought of vi iting different dealer hip turned u off ince a vi it to any howroom u ually con i t of high pre ure ale and bait and witch tactic . So we decided to try a different approach and we u ed an online tool to reque t quote from everal local Mazda dealer hip . Robert Ke er from Lehman Mazda wa the fir t per on to contact me via phone and email. Throughout the proce , Rob wa by far the mo t re pon ive ale per on. He an wered all of my que tion in a very profe ional, patient and courteou manner. I never felt any pre ure and he never played any game . In an indu try full of overly aggre ive ale man looking out only for their pocket , Robert' hone t approach wa ab olutely refre hing. He wa alway more than willing to negotiate in our favor and kept pu hing to drop our price. The more I interacted with him, the more I realized that he wa n't ju t another car ale man. All in all, we worked with about 6 or 7 dealer throughout South Florida and Lehman Mazda kept coming back with very competitive price . But what really old u wa their top notch cu tomer ervice. Keep in mind that when you're buying a new car, you're al o "buying" into a new partner hip. Having aid that, we're very happy and incredibly ati fied that we bought from Lehman. I al o need to thank Al Silva. In Rob' ab ence, he tepped in right away to an wer all of my que tion and addre my concern . Again, no game , no pre ure, no confu ing ale man peak. Al i a traight-up guy that i out to change the mind et at car dealer hip . He' doing an amazing job. La tly, thank to Raul Rovira. The dealer hip wa clo ed for the day and he tayed over one hour later to calmly review ome of the feature and cool gadget of our new vehicle. That' the kind of ervice that made buying at Lehman Mazda the be t car purcha ing deci ion we ever made. If you're looking for a Mazda, ave your elf the trouble and go traight to Lehman. A k for Rob Ke er or Al Silva and I promi e that you won't be di appointed! We ab olutely love our CX5!view less
Service and product knowledge wa really lacking, My car wa under original Mercede Benz ba ic warranty of 4 year or 50,000 mile , i have a 2008 c350 with 42000 mile . I went to the dealer becau e the rear right ignal light and front light were out, fir t when i got there...more i wa a i ted by Fernando a ale advi er, fir t thing he told me when he checked the car wa &quot; the light you have are after market and a o are not covered under the warranty&quot; i aid the e light come original with the p2 package , they are bi xenon light o everything hould be covered. He in i ted aying no, and that he wa going to double check with the technician. He told me that it wa be t to leave and come back the next day, mind that i had to leave work to do thi and all thi time a full day! to check if i wa covered or not, unbelievable!!. He then call me that ame day at night around 7:20pm and tell me &quot; a i previou ly aid , the warranty i not going to cover it, o he ent me an e timate for the repair of $ 875.00 dollar ! I told him Fernando thi i ridiculou , you are charging me almo t a thou and dollar to change ome light bulb that a a matter of fact hould be covered under warranty. Well we went back and forth di cu ing it, and ince he wa n't doing anything to help me, I told him OK never mind i cant pay 875.00 dollar right now for ome light bulb that co t 20 buck a piece, you guy are ridiculou plea e let me ju t get my car and ill get a econd opinion omewhere el e, and to my bigge t urpri e when i went the next day to get the car, they charged me a &quot; cover fee &quot; of 117.00 dollar ju t for pretty much telling me the e timate, ince no work at all wa done to the car. and which by the way he never mentioned a word about cover charge or e timate charge . Thi i the econd Mercede I've owned , and i love the car, however thi i ue ha greatly di appointed me , i expect nothing but the be t from a company uch a Mercede , otherwi e i would've bought a Toyota or a Kia. I will definitely po t thi review in the web and to all Mercede Benz review web ite , o other people are aware of how they do bu ine in the Coral Gable ervice center. LUIS GUTIERREZ WAS ABLE TO TURN THIS EXPERIENCE 360 DEGREES. VERY PROFESSIONAL GENTLEMAN, VERY THANKFUL TO HIM.view less
The be t in town hand down. Intelligent analy i , the mo t rea onable rate you’ll find in Miami, quick turnaround, and pot on profe ionali m i the order of the day. You bring in your car and they figure out your i ue. They fix it efficiently time-wi e. They do it t...morehe mo t co t effective path po ible ( aving you big $$$ ometime ). They don’t ho e you for work that doe n’t need to be done. It’ pro work at the highe t level, no game involved. I wa turned on to them about 15 year ago driving a prelude and have gone to them ince with an integra, then a prelude and now Infiniti. Knowing they have my back when i ue come up i the be t peace of mind one may have when it come to car maintenance and repair. I tru t them o much I’ve got my 90 year-old grandmother taking her car to them; eriou ly! If you have an i ue which can lide ome, whether for financial or time i ue , they’ll tell you roughly how long, o you aren’t making unnece ary repair or aren’t crunched for time. If you are really bu y like I am, they’ll work with you to chedule o you aren’t wa ting time to deal with your car relative to whatever other i ue you may have at the moment. Profe ionally I work with difficult logi tic for the top creative talent in the world, which i why I completely re pect the extremely high level of ervice, knowledge, quality, pricing and cheduling. It i o tough to find thi in Miami, but with Lynn running the how and Phillip executing, combined with the warm/welcoming atmo phere, your day i made going in there. Service Auto i your an wer to your difficult que tion of where can I go with my car, where will they not try to take advantage, and who will do it right, and not charge me ridiculou ly to olve my problem. Car i ue alway crop up at the wrong time, but by going o Service Auto, you will have the right experience dealing with your car i ue. A I aid, hand down, be t in town! view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.