Ship Shape Canvas

I had a boat cover and new upholstery done on my boat. I was satisfied with the product. They did a nice job; however, the follow up service is awful. Phone calls are not returned....ever. Even with repeated calls, I had no follow up when I had an issue with some stitching. Richard does not return calls or follow up as promised.

I was very disappointed after spending $2600 for canvas work and thinking I was getting professional work done. Not the case! This was a complete rush job to get me out the door and onto the next.



The owner sold me on adding the U shape windows which did nothing but leak when it rained. The windows were cut so poorly you would think a blind person made the cuts and that was part of the problem which caused leaks after they tried to correct the cuts. They ended up putting makeshift flaps over the zippers to prevent water from getting in cutting gaps which look horrible and completely unprofessional. I am embarrassed to show anyone the work that they have done now.



Aside from that, there were multiple areas I had to send back for repair. Zippers in the wrong place, too much zipper in some areas, yellow stiching when it was all suppoed to be white, incomplete stitching on 3 of the 5 windows. I had to point to the problems because they never caught it. The owner tells me a day later it happened because they were having a problem with their sewing machine. I would have thought they would have checked their stitching knowing there was a problem. But then again, this was a rush job, no time to check anything.



Lets not forget about them walking all over the boat and seating with their dirty shoes. I spent 2 hours cleaning the boat when they were done. Also, the new windows were dirty and full of hand prints, had to clean those also.



Not to mention if they break something on your boat they will not tell you. Two things were broken from them and when I mentioned it to them in email the issue was ignored, just like all the other problems they were aware of and hoped I would not notice.



Very disappointed with this company and Richard Daino the owner does not seem to care to do things right. They have already lost two additional jobs at the marina due to their work. Its a shame because those two jobs would have brought in a lot more than what it would have cost to make the three front windows again the correct way.



Richard Daino will tell you this is all lies and some people just like to complain a lot. Well the proof is in the photos. Visit ShipShapeMarineCanvasReviews.com for the photos of his work. Visit ShipShapeMarineCanvasReviews.com for photos of his work.