Just had the pleasure of purchasing a new 2014 RAM 1500 truck from M&L Motors. I had been looking for a new truck for over 2 months and had searched the entire state of NC for the truck that I wanted, which amounted to over 30 dealerships. Most of the local Dodge dealerships employed the same sales tactics (taking your keys, wearing you down by using several sales people, not listening to what features you wanted, not giving you fair market value for your trade-in, and trying to get you to sign a deal that you weren't comfortable with). I never had this experience with M&L motors, they were attentive, courteous, respectful of my time, and bent over backwards to earn my business. M&L Motors didn't have the truck that I wanted, but they were able to work a deal with the Dodge dealership in Fayetteville to purchase a truck on my behalf that had all of the features I wanted. Gary Graves was a wonderful sales person, he worked really hard on obtaining the truck from Fayetteville, and through a little back and forth negotiations, was able to secure an acceptable trade-in price for my current RAM 1500 truck. Gary was in constant contact with me during the entire buying process and even personally delivered the truck to my home in Kernersville from Lexington (to save me hours of paperwork at the dealership). Now, that is excellent customer service! I would recommend M&L Motors to anyone looking for a new car, truck, or SUV and I will be sure to tell everyone that I know about this dealership's excellent customer service.
Purchased a single open car trailer and it was better made than trailers costing $1000 more. Welds were very professional, paint job excellent and extremely heavy duty with features that others charge extra for like; headache bar, fully adjustable 5" ramps, sealed heavy duty truck style lighting, fold away jack and stake pockets. Our sales person Rachel represents what service used to be like in the US. She was extremely pleasant, efficient and helpful. Trailer was ready on time, paperwork ready to go and she had us go over the trailer thoroughly to make sure we were happy with it. A very well run small business that takes pride in their work and their reputation. I'd recommend them to anyone.
I just bought a 15lb gooseneck equipment trailer 24 'metal floor went to nc from ohio to pick up trailer love it well made pulled great put my tractor and befco mower on about 9000-10000 lbs pulled great I have a friend likes it going to order him one paul pence in sales was great to work with great well organized company I drive a 18 wheeler and haul heavy equipment oversize ii am used to loading trailers great trailers and price alan stephens ohio