In mybookPets Collection (edit)
Added to your pets collection.
Removed From mybook!

We took this business out of your pets collection.

Animal House

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

30

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Sponsored Links
Location:
Man O'War Place
AKA:

Animal House Pets, LLC

Animal House Pets

Categories:
Pet Food, Pet Stores
Other Information:

Parking: Lot, Free

Wheelchair Accessible: Yes

Price Range : Average

More »

Less »

Reviews

YP Insider badge
Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Posted: 2/12/2016

Overall

Customer service is awful. Prices are high. The store smells. They follow you as you shop around the store, which makes you really uncomfortable.

Helpful?Flag

Posted: 7/15/2015

Overall

worst pet store I've ever been to. They'll sell you sick or even dead animals and refuse to remedy the situation, blaming you for their poor poor animal care. Please don't support this awful business.

Helpful?Flag

Posted: 7/14/2015

Overall

Worst customer experience ever. She sold us a dead hermit crab and then refused to replace it when we went back an hour later. They use offensive language, and the animal conditions were dreadfully abysmal. Take your business far away from this place. Worst pet store I've ever encountered.

Helpful?Flag

Posted: 5/13/2015

Overall

It is a small mom &pop store and the owners are a little bit nutty. However, their selection of freshwater fish is unbelievable. All the tanks are prestine. I bought a pair of german blue rams from here and they are by far the prettiest fish in my tank. The owners are very knowledgeable and Nice if you greet them and ask them for help. it's their livelihood here people they can follow you around because they don't have a corporate office to reimburse if something is stolen. I will only shop for fish and live plants here for my freshwater tanks!

Helpful?Flag

Posted: 3/3/2013

Overall

I came here after being thrown out by this psycho(the guy) earlier this evening. I figured I would look up reviews on the place because I consider myself to be a good person and felt violated. I am into aquariums pretty heavy and love going to pet stores to browse and communicate with like minded people. I entered the shop at a very busy time, so I figured I would hang back to wait for the business to die down. While browsing I couldn't help but notice the sons of the establishment staring me down as if I am a thief. INCREDIBLE!

My wife walks in so I figured since she got tired of waiting and came on in I would check out their bird selection because she has a cockatiel. After I checked out the bird selection I walked back towards the plants. He stopped me and asked if I needed help I replied "no not yet" he then said "find what you are looking for and leave" I then questioned him as to what his problem was and he responded with a bunch of insults and threatened to call the police on me. I laughed and said "Is this how you run your business?" He said "I'll show you how I run this business." He then yelled towards the front "call the police" As I walked out I was smiling and glanced over at his wife and she just smiled and put her head down then said "Hes really stressed out today"
Can we get this guy some meds? He isn't very far from The Ridge Mental Health Facility. I think it's for an assessment.

Helpful?Flag

Posted: 2/3/2013

Overall
My friends and I were browsing...

My friends and I were browsing around Animal House for about ten minutes before the owner/man started yelling at his wife to 'Get them out of there, they've been in here for far too long!' The family members were all spread out throughout the store and glaring at us, treating us like we were shoplifters. It's so odd that a small business would treat their customers like this, customers who want to give them money! I've been in here on two other separate occasions and they've always acted very unprofessional and mean. NEVER go to this store! I could not believe the way the employees treated me and my friends. Not to mention the obvious animal abuse that goes on in this place. Their birds were way too crowded, I saw a dead hamster, and many of the reptiles had no water - one of the poor ball pythons was curled up in its bone-dry water dish, obviously dehydrated. This is a despicable excuse for a 'mom-n-pop' store, and I sincerely hope that they get shut down. This business engages in both animal and customer abuse, and they have no respect for anything or anyone. Absolutely disgusting.

Experience: I'm an experienced reptile and tarantula keeper, I've worked at two zoos, I'm a member of some reptile societies, and I'm good friends with some of the top herpetologists in the country. I know what I'm talking about, and I'm telling you: This store is a disgrace. I'm definitely contacting ASPCA, BBB, Herald Leader, Humane Society, and anyone else who might be able to take these jerks down.

Helpful?Flag
Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Animal House

3101 Richmond Rd Ste 201LexingtonKY 40509

(859) 269-2417

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Animal House

3101 Richmond Rd Ste 201LexingtonKY 40509

(859) 269-2417

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback