I opened account there recently and had a wonderful experience with the staff and the manager. He came over to introduce himself to me when it was completely not necessary. Meaning I'm not important or don't have a lot of money to bring to the table but they made me feel important. I walked out with what I wanted and information about some of the other things the bank provides but the people weren't pushy on getting me to open a bunch of stuff I didn't need. This is now my bank of choice!!