Had the exact genuine brand part I needed in stock when no one else in town did. When asked if they would price match (as another company sold it for $5 cheaper, but didn't have it in stock), they didn't just match it, they beat it by about 25%. I'm not promising that they can do that with everything for everyone, but the point is that their service is above and beyond what I expected. I'll continue to purchase appliance parts from them.
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I decided to take on a dryer repair myself. After I thought I figured out the problem, I went to but the part that was considerably cheaper than their competitors. The customer service was by far the best. The older man and his son in-law were so helpful in assisting me with getting it right. There is NO where I will go for my appliance needs. I have told 3 people already today about my great experience.
Called today to see if they had a boot for my washer....they did. Went to pick up and sales guy was super friendly. Ended up being less than amount quoted over phone. Needless to say....I was a happy camper.