@Maanas #Maanas - You cannot expect a worst Restaurant than Maanas when it comes to "Customer Service". If you want to have a relaxing time and good food, this is not the place... Above all if you have "SELF RESPECT" ... This is absolutely NOT the place.
Yes, their food is "not bad" but they treat customers as if they are OBLIGING THEIR CUSTOMERS by serving them food. The waiters typically behave badly. Today they gave dirty stained cutlery, missed to give silver ware to all of us, stained glasses, delay in serving. DELAY IS NOT A MAJOR ISSUE IN THIS RESTAURANT AS IT HAPPENS PRETTY FREQUENTLY but what concerns me more when the waiter instead of being apologetic - says "YOU HAVE TO WAIT AS WE CANNOT DO ANYTHING". There is a decent and professional way to convey the message. Asking for the Manager, the waiter said that if I NEEDED TO MEET THE MANAGER, I NEED TO COME BACK TOMORROW morning to meet with him!!!! I would strongly recommend that anyone who expects a decent customer service, do NOT come to this place !!!! There are a lot more good indian restaurants in the same area and across the Columbus OH metro.