im rating 3/5 star because i think i have always had a positive experience in this medical facility, most notably Dr. Proud and Nichol-Ohm(im not to sure of the spelling), but my latest experience got me concerned. Dr. Overcash practically threw bedside manners like it was out of style. This Dr. went straight to his computer asked me about my chief complaints and before I got finished, cut my line of thought and just plainly became rude in the process. telling me to allow him to finish. The point is I never got to some of the issues that bothered me in the first place as he started blurting out statements "listen to me", and that he was an "expert" in the field. Well, he should have started to become and expert with BASIC BEDSIDE MANNERS First before anything else. Just poor bedside manners very disappointing. Let's just say I was so shocked by his treatment that when I drove back home I just realized that I missed out on disclosing other important information that could have gotten a more patient doctor a better understanding of my situation. LAstly,he never checked my lung sounds, nor check the condition of throat, though I clearly had a hoarse voice..All the time, Dr. Overcash stayed near his computer and didnt get a chance to examine me..his computer got a better and thorough check than his patient. Needless to say, I went home very disappointed, frustrated, tired and confused.
I have told many of my friends and family about this place. They are quick but caring and really helped me get my diabetes under control. I am young so I do not have a primary doctor I consider these folks my source to health care. The doctors are all knowledgeable and the staff is very polite and receptive. I would recommend this place to anyone.
We visited the new location on Dixie Avenue a few nights ago when my husband had a bad ear infection. We arrived shortly before they closed but they did not turn us away. Everyone from the check-in desk to the doctor was extremely helpful and kind. Thank you!