I brought in a dress to have altered there. I chose this alterations store based on the highest review given from the past reviewer. I am guessing it was Monica who did the work but I am not sure as she never introduced herself to me. After losing 40 lbs, I am in need of alterations for several garments and I think I will keep looking for the right person. She was able to get my dress done in time which is great, I just did not feel that she took the time to really establish a connection with me as a customer.