I use my bosses personal very nice vehicle and have had it washed many different places with very little satisfaction. It is an Escalade and being the family vehicle can get quite dirty inside and out with 4 children! I always end up coming back to Express and have decided it is the place to go from now on...I believe we need to double check work before tipping...should not expect perfection...and should plan at least an hour for a thorough cleaning. It is comfortable there...cool seating outside too...family owned...and I have seen same staff for at least a year. That being all said...I viewed several car wash sites and the complaints seemed paralleled to the complaints of Express....HOWEVER...I am the only positive comment so far...who knows I may come back with a negative later on down the road!
I went to Bay Bright Car Wash to get my car wax, I pull up to the sales area and they gave me a ticket to go pay inside I left my car in the vacuum area, I went inside and paid. As my car was coming out the passage side mirror was broken off, I was so upset that I ask to speak with the manager, the manager came outside and talk to me and told me to fill out an incident report and leave all my information that he was going to take care of it. I didn’t even have to call them to follow up, they call me right away and fix my mirror. They was so polite and they know how to take care of their customers, I definitely recommend this car wash they do a great job and they take care of their customers.
I went in a trip to Arizona with my 19 year old daughter in my 2010 Toyota tundra,” we had a blast”, the only bad thing about it was that my truck was so dirty that I didn’t even wanted to drive it. My husband told me to take it to Bay Bright Car Wash to get it Detail and that’s what I did, I pull up to the drive way and the guy that was standing outside offer me a package call ELD #3, he was really polite and friendly, I left my truck there and when I came back I couldn’t believe how clean my truck was. They did and amazing job from the inside and the outside of my truck, I loved it !!!!!!