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Young Buick GMC

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Business Details

27

years

in Business

Hours:

Regular Hours

SunClosed

General Info:
Young Buick GMC is a Buick and GMC dealership located in Layton. Young Buick GMC carries new Buick and GMC vehicles, as well as used cars and trucks, GM parts and service.
Extra Phones:

Phone: (801) 544-1544

Phone: (801) 544-3445

Fax: (801) 544-1979

Sponsored Links
Brands:
Buick
Payment method:
discover, master card, visa, all major credit cards, insurance, mastercard, company card, amex, cash, check, financing available
Categories:
New Car Dealers, Auto Repair & Service, Tire Dealers, New Truck Dealers, Used Car Dealers
Other Information:

Parking: Lot

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Posted: 2/6/2014

Overall

DO NOT go here for car repairs. We were quoted $852 when we picked up the vehicle our bill was $1166 after a $100 coupon was taken off. We we told that was only the labor cost. The manger actually told me I should have know how much the parts would be. My response, if I knew about parts and was a mechanic, I would not be bringing my car to you. I received quotes from two other repair shops, both under 900. Save your money, go somewhere else and receive better customer service from a manager that is not condescending to the customers.

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Posted: 6/7/2013

Overall

It is my pleasure to write this letter about my experience with the Young GMC Buick dealership. After 20 years of driving a Dodge van it was time we look for another car. After a year of research we had decided on two vehicles. The only thing left to do was now go to the dealership. I will be honest I was not looking forward to the” process of buying a new car”. At Young we were greeted by David Hale and we started the process. THIS YOUNG MAN WAS A PLEASURE TO WORK WITH! David was knowable and honest with us on every level. More important he listed to us and was so helpful in making our final decision. We were at the dealership twice to test drive several vehicles and each time David greeted us but more important he remembered us and our needs. After several hours we decided on a car and EVERYONE at the dealership went out of their way to make sure we satisfied and taken care of. This dealership has OUTSTANDING customer service and really does care about their customers. David Hale is one of the most caring and genuine salesman that we have dealt with in a long time. We highly recommend Young GMC Buick and please ask for David Hale!

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Posted: 6/7/2013

Overall

that this dealership is one of the best dealerships I have been to. I came in to look for a car that would best fit my family and I got the best customer service from Donavan Wilson he helped me find what I was looked for. I would highly recommend going to Young Buick GMC in Layton, Utah if you are looking for a car and ask for Donavan Wilson.

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Posted: 6/7/2013

Overall

We were looking for a new car. Dillon was friendly and helpful and not pushy at all. He help us find the perfect terrain for us and even installed a TV and DVD for our kids. We are very happy with our purchase.

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Posted: 6/7/2013

Overall

I recently purchased a truck from Young Buick GMC. Dillon was a great salesman to work with. Everyone at the dealership was friendly and helpful. I am very happy with my experience and truck.

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Posted: 6/7/2013

Overall

Dave Hale @ Young Buick GMC was AWESOME!

We recently bought a new Buick Enclave from Dave Hale at Young Buick GMC in Layton and we could not be happier with the entire experience. My wife had been driving her minivan for 17 years, and with both our kids out of the house now, it was time for a new vehicle for her. We came to Youngs because she was interested in Enclave. I consider myself a "major car guy" but was hesitant and dreading the actual car buying process. My fears were quickly pushed aside after just spending a few minutes with Dave. He was relaxed, genuine, knowledgeable and best of us he LISTENED to our needs and wants. He was in no way pushy, but also wasn't afraid to suggest something to us if he felt it was in our best interest. Buying a new car is a major decision and purchase, but Dave made us feel so comfortable. He really and truly was one of the best salespeople I've ever worked with. The dealership as a whole had outstanding customer service. They stand alone in my book in terms of their standards and how they handle their customers. I'm so glad we decided to come Youngs and even more grateful that Dave Hale was our sales person. I recommend Dave and Youngs to ANYONE who wants to experience a different car buying atmosphere. You won't regret it, I promise!

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Posted: 6/15/2012

Overall
Buyer Beware!!! I purchased a...

Buyer Beware!!!
I purchased a 2006 Toyota Sequoia from this dealership last month. The service and friendliness when making my purchase was great, so much so that I was sold on the Resistall treatment as well as the Toyota Extended Warranty. The appointment for Resistall was two weeks out, no big deal. During the time from my purchase date to my Resistall appointment (2 Weeks) I found some problems with my Sequoia. The rear window when trying to roll it down fell off the tracks, my seat warmer didn't work and my lumbar didn't work. Since I had a warranty (30 day Dealer Warranty as well as a Toyota Extended Warranty) I contacted my salesman and he said he would let them know and they would check it out when I brought my truck in for the Resistall treatment. I dropped my truck off and I spoke to Devi who had sold me the warranty and she said it should be covered and provided me loaner car stating I should have my car back the next day. This was how long the Resistall treatment would take and there "seemed" to be no issues with fixing the my recently purchased Sequoia. Marty was my contact in service and Nate was my salesman. I called Marty the next day and he didn't know if they were done with my car or not. He found out and contacted me very quickly yet informed me that they were slammed in service and therefore he couldn't get to my car until after the weekend. No big deal, I understood and contacted him after the weekend. When I contacted him he hadn't had a chance to see it yet and I waited another day. Next he had to contact my warranty company to find out what they covered. I thought this was odd seeing how I just purchased this car. When I called him again he acted surprised and said someone was suppose to contact me about my warranty. Apparently NOTHING was covered. When I inquired about he "Young Buick GMC 30 Day warranty" he said "Oh that's just for the power train." He said he would see what they can do and he would have Roger Young call me. He never called, some guy name Jake call me and said there is nothing they can do however he will work with me on pricing to get these items fixed. No call from Marty to inform me about pricing. I tried to contact Debi who was the service manager and left her a message letting her know how dissatisfied I was with the purchase of my vehicle and SHE never called back. It has now been 2 they've had my truck and when I called Marty yet again he finally checked on pricing and told me the window would be $800 the seat warmer would be $1574 and the lumbar would be a $500ish. Again I discovered these issues within the first week and told my salesman figuring they did a "72 point inspection" and there should be nothing wrong with my car. My husband ran down to go get our car and no one was available to talk to him. The receptionist instead made excuses and could do nothing to help. Never once did they contact me and basically they got paid what do they care. I have never had such horrible service....ever. I can not believe that a company wouldn't back up and do what is right with the sale of the car.

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andream286782986

Posted: 6/15/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

Buyer Beware!!! I purchased a 2006 Toyota Sequoia from this dealership last month. The service and friendliness when making my purchase was great, so much so that I was sold on the Resistall treatment as well as the Toyota Extended Warranty. The appointment for Resistall was two weeks out, no big deal. During the time from my purchase date to my Resistall appointment (2 Weeks) I found some problems with my Sequoia. The rear window when trying to roll it down fell off the tracks, my seat warmer didn't work and my lumbar didn't work. Since I had a warranty (30 day Dealer Warranty as well as a Toyota Extended Warranty) I contacted my salesman and he said he would let them know and they would check it out when I brought my truck in for the Resistall treatment. I dropped my truck off and I spoke to Devi who had sold me the warranty and she said it should be covered and provided me loaner car stating I should have my car back the next day. This was how long the Resistall treatment would take and there ""seemed"" to be no issues with fixing the my recently purchased Sequoia. Marty was my contact in service and Nate was my salesman. I called Marty the next day and he didn't know if they were done with my car or not. He found out and contacted me very quickly yet informed me that they were slammed in service and therefore he couldn't get to my car until after the weekend. No big deal, I understood and contacted him after the weekend. When I contacted him he hadn't had a chance to see it yet and I waited another day. Next he had to contact my warranty company to find out what they covered. I thought this was odd seeing how I just purchased this car. When I called him again he acted surprised and said someone was suppose to contact me about my warranty. Apparently NOTHING was covered. When I inquired about he ""Young Buick GMC 30 Day warranty"" he said ""Oh that's just for the power train."" He said he would see what they can do and he would have Roger Young call me. He never called, some guy name Jake call me and said there is nothing they can do however he will work with me on pricing to get these items fixed. No call from Marty to inform me about pricing. I tried to contact Debi who was the service manager and left her a message letting her know how dissatisfied I was with the purchase of my vehicle and SHE never called back. It has now been 2 they've had my truck and when I called Marty yet again he finally checked on pricing and told me the window would be $800 the seat warmer would be $1574 and the lumbar would be a $500ish. Again I discovered these issues within the first week and told my salesman figuring they did a ""72 point inspection"" and there should be nothing wrong with my car. My husband ran down to go get our car and no one was available to talk to him. The receptionist instead made excuses and could do nothing to help. Never once did they contact me and basically they got paid what do they care. I have never had such horrible service....ever. I can not believe that a company wouldn't back up and do what is right with the sale of the car.

Helpful?Flag
JeremyG23

Posted: 5/17/2011

Provided by Citysearch - 
Overall
AAA

I recently needed to purchase 2 vehicles for our business. The people at Young went above and beyond to try help us find exactly what we needed. Jake Talbot was in touch throughout the entire process. I would highly recommend Jake and Young Buick to anyone in the market for a new vehicle.

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Jared E

Posted: 5/17/2011

Provided by Citysearch - 
Overall
Young Buick/Jake Talbot

I have worked with Jake Talbot several times over the years at Young Buick GMC. It has always been a great experiance. They know how to take care of customers and find you excalty what you want.

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Young Buick GMC

570 N Main StLaytonUT 84041

(801) 692-3747

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Young Buick GMC

570 N Main StLaytonUT 84041

(801) 692-3747

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