Ed Kenley Ford

Zero stars. I had to buy a part for an older F350 hydroboost unit and there were two similar parts. I explained what I needed and they ordered the part. When I got the part home and tried to put it on it was the wrong one of the two parts but in the process of course the little paper tag was taken off to try to put the part on. Now I try to return it, being their error that it's the wrong part and I have the receipt showing I paid for it but they tell me they won't take it back because the paper came off the part! Seriously who tries to put a part on and leave the tags on when you're reaching in the back of a motor! Absolutely terrible customer service. I now have $150 useless part because they want to make money any way they can. I'll shop O'Reilly's or other auto parts stores and never go back to this Ford dealer. Buyer beware.

I had a great buying experience! I plan to buy all future vehicles at Ed Kenley Ford with Troy Arave. Thank you.

Ed Kenley does a great job and that is why I keep coming back.

I have been doing business with Ed Kenley for the past 18 years and will continue due to their honesty and customer service!

Lee Vohs provided excellent customer service. Lee is extremely knowledgeable and helpful, not to mention very accommodating.

Purchased 2 cars at Ed Kenley Ford in the last 18 months and have had an awesome experience both times. Great service, great atmosphere and great people.

Our son, Mick suggested your dealership. Pete Fondario was excellent! Not pushy, answered all questions, fair, polite, understanding, deserves a raise and a pat on the back. We would buy another truck from Pete and give his name to family and friends.

In this day and age good customer service is becoming a relic of the past but it's always good to make or break part of the deal for me.