Luigi's Express Gyros & Pizza

The food is just horrible. We visited a couple of times when it first opened and decided not to go again, now three years later, we thought we'd give it another try. Wrong decision, the pizza was terrible! The dough was extremely thin and chewy, so thin there's no way you can hold up a slice and eat it, it flops straight down. The only flavor in the pizza was salt. So salty that it gave me heartburn for the rest of the day and I only had one slice. The kids all left some on their plates and refused second slice which is unusual for pizza. On top of all that, they swiped my cards several times (two different accounts), and said it wasn't connecting. We finally tried it again when we were ready to leave and it went through. After I got home, I checked both back accounts, and found that the amount had come out of both accounts. I called them immediately and the cashier told me to wait two days and check my bank account again, and told me he will have the manager Sean call me. He did call and told me to go back to Luigis Express to get my money back and he apologized profusely. I went back to the restaurant however was greeted by the same employee who obviously didn't want to me my money back. I had printed out both my bank accounts and showed him both transactions from my two accounts, he still didnt want to give me my money back. He wanted to photocopy my bank statements, I told him absolutely not, they had all of my personal financial information, I might as have given him my SSN! He proceeded to tell me that "in America, we need to have proof for everything", at that point I lost my temper. He saw I was not happy then give me the money back. I gave them some very harsh words and one waitress said to me "watch your language" as I was leaving. Not a single person in there apologized for the inconvenience they caused me for having make a trip back there just to get my double charge back. This is a horrible horrible place to eat, bad food, bad employees, dirty and dingy, the owner/manager Sean needs to spend more time there to improve the place and train the employees properly. They have lost this customer for good.

I went to luigi's express to get snatch something quick. Little did I know it'd be some of the best Italian I've had in a while. Even when I got home the food was steaming hot and very filling. I got the beef ravioli and a friend got the spaghetti and meat sauce. Both items were amazing and the garlic bread by itself wouldve been a great meal.

This is an excellent choice for pizza and a very good value as well. Fast and friendly service and the most incr3edible smell when you walk thru the front door--YUM! Probably as close to NewYork style as you can get around here.