The place is OK but there can ...
The place is OK but there can be problems, especially if you need to have a lot of appointments. Over the course of the past 4 years some of the problems I've experienced are: difficulty getting a return phone call from some of the physician's assistants, at least one time I had a wait for more than an hour in the waiting room, not receiving notification about an abnormal pap test until 6 months after the fact, and being sent to a collection agency for 1 bad check that was written by mistake. The check was sent to pay for excess billing that we received from them right after the birth of our child. My husband accidentally sent an old check from a recently closed bank account. As soon as we realized the mistake, we called Pref Women's within 5 days of the check being sent. We were told there was nothing that could be done and were going to be sent to a collection agency immediately. Even though we immediately paid the collection agency almost twice the amount of the bad check, we still received numerous bills from Preferred Women's on a monthly basis for a balance that was less than $150. So our credit rating was damaged and we were penalized by having to pay extra money to the collection agency. Sending a good, long time patient that you just made thousands of dollars off of to a collection agency for one payment mistake is NOT good business practice in my opinion.
I don't like their billing practices and I sometimes felt that the some of the doctor's were searching for additional reasons (i.e. - unnecessary tests) to bill my insurance company. My husband pays a lot for our insurance and I expect better treatment from our physicians.
I came to this site to search for another OB GYN in my area to switch to and decided to write this review. They do have a courteous staff and fairly good doctors so if you only have to go once per year you probably won't have a problem with Preferred Women's.