Had a deal worked out with Dion, in writing and credit approved. Then we were told the day of, the manager couldn't do the deal that the salesperson gave us. He was looking at the numbers and was going to call right back. It has been 4 days and we have heard nothing. We were not trading. They were going to get us there to switch it all. DO NOT recommend.Like this review?Yes|Flag Abuse
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BEWARE!!!! They ran a HARD credit check WITHOUT MY PERMISSION!!! Stephen Weatherly (manager), who was EXTREMELY PUSHY, WOULD NOT TAKE TWENTY "NO's" for an answer(!!!), Dennis Chadwick, and Orolando McNair (who I doubt made this damaging move) all were involved.
When we finally,at 7:30 at night, had to tell Stephen that we have children at home who need us there now, he went on to talk about how unfair it was of peop... view more
Hayes Chrysler, Dodge, Jeep in Lawrenceville has helped us with both new and used cars, trucks, vans, and SUVs since the 80's. The customer service is the best and we would never consider buying anywhere else. We also have used their service department many times over the years and have been more than pleased. Great value and truly wonderful people to deal with!!!Like this review?Yes|Flag Abuse
Worst customer service- nightmare!!! Beware!!! The have had my 2011 Jeep for over three weeks and can not fix a leak. No apologizes or updates. Say they called experts in, but I am doubtful. I don't trust anything they tell me. They called after a week and said it was fixed but when I went to get it there was standing water in floorboards. Now three weeks in and still not repaired. Would not recommend them for ... view moreLike this review?Yes|Flag Abuse
Just spoke with Glenn at Hays! Wow... great personality and made me feel welcome!
Just asked him about radiator flush. I asked because the last place I got my oil chanded recommended it. I asked Glenn and he stated I wasn't due until 100,000 miles. I am at 50,000 miles. Thank you Glenn!
Bought tires there also about 9, 000 miles ago, My husband researched the tires due to the cost and he said it was a very... view more