Choice One Dental Care

Epic Fail on patient in Pain!! Had a terrible tooth ache. Dr. Foster agreed to see me that day and I wasn't even a patient. Thought that was great. Had consult, needed a root canal. Dr. Foster said no problem, I do them all the time, I can even make a new crown while you wait. I told him I was nervous about root canals. He said if you're nervous you might feel better seeing a specialist. I said OK. He sent me to a specialist that charges the full amount ($1200-$1500) up front if you're out of network, so I thought I would get Dr. Foster to do it. He does it all the time, so he said. I call the next day. Receptionist says I'll call you back in a couple hours with an estimate. She never called. Fail #1, one extra day in pain. I call the next day. they say your portion is $195. I say good lets schedule ASAP, I'm in pain. Then office manager comes on the phone and says Dr. Foster told you you need to see a specialist. Fail #2 second day in pain. That was so different from our first conversation, I made an appointment to come in and talk to Dr. Foster. Went there, waited an hour, office manager kept coming out, He'll be a few minutes, a few more minutes etc. Finally she admitted that he wasn't coming out. Fail #3. Said that I could call him. I asked her to have him call me. Its been 4 days. BTW the office manager was solicitous as long as she thought I was going to talk to Dr. Foster. She got an attitude when she knew he wasn't going to face me. Doesn't have the bandwidth for customer service. Bottom line, Dr. Foster MAY be a competent dentist, but I didn't find out because of his and his staff's Epic Fail!!

I was shocked at there expensive services, but the staff was very friendly and professional.