Ron is the most patient, honest, kind, knowledgeable, selfless used car salesman/broker I've ever met! Ever. I'll always send family and friends to him. He's in this business because he truly cares and wants to keep his customers safe and happy. Here's how I became fortunate enough to meet Ron and do business with him... My mechanic friend told me about his honest car dealer friend before I needed a car. When my car engine blew a few months later it only made sense to purchase a different car rather than paying for a new engine that would cost more than the car was worth. After having had bad experiences with the same make/model twice with 2 different cars I was very cautious about what my purchase would be. This would be my first financed car, so I wanted to be 100% sure of my decision. The first time I called Ron he was very open, listened carefully to everything that I was looking for, then suggested that I 1-read the reviews online written about him so that I knew who I was doing business with & 2-come meet with him so that he could show me & explain the entire brokering process. I live about 3 hours from him in NC, but my family still lives in GA. I made a weekend trip and was even more impressed after meeting him and learning more about him through reading articles about him in his office. He's very active in many chairities. It was an honor just to be in his presence. Ron always respected my wishes and clearly wanted me to be safe and completely happy with my purchase. He dealth with my indecisiveness for almost a month, always being very helpful, patient, available and honest. I researched and test drove many cars over the span of 5 weeks before Ron had me in the perfect car for my son and me...know that it was 5 weeks only because of my indecisiveness. I had many experiences with used car salesmen during this time that were very disappointing and the polar opposie of Ron's honest, non-pushy business approach. From the day that Ron found the '11 Honda CR-V with all the bells and whistles down to the exact color scheme that I wanted I was driving it back to NC in 5 days!...That included a weekend and shipping the car. Ron's fees were shockingly reasonable, and he moved mountains for me. I wish I'd wasted less time being indecisive, but Ron stuck with me and was always so understanding. My father, whom is very supportive, protective & often apprehensive of car dealers, trusts and respects Ron a great deal and plans to purchase a car from him in the near future. The next time I'm visiting with my family in GA I'll definitely be stopping by just to say "hi" to Ron and show him the big smile that'll still be on my face. Do yourself a huge favor and don't waste time with car sales people who just want to make a sale and don't care enough to really listen...call Ron!
Just spoke with Glenn at Hays! Wow... great personality and made me feel welcome! Just asked him about radiator flush. I asked because the last place I got my oil chanded recommended it. I asked Glenn and he stated I wasn't due until 100,000 miles. I am at 50,000 miles. Thank you Glenn! Bought tires there also about 9, 000 miles ago, My husband researched the tires due to the cost and he said it was a very competative price. Thanks again Hayes. I have referred Hayes several times to friends for tires etc. Getting tires rotated and balanced this week ( free ) oil change and car wash and vaccume (free ) . The ladies at the service desk and who answer the phones should be more polite and not be so rushed and be more welcoming. My only suggestion.
I highly recommend this shop. I went in and got a free estimate for my front bumper. They were less expensive than the other body shops and Mona was extremely friendly and made me feel right at home. I chose them for the job and they had my car looking like before the accident in 5 days. They did an excellent job and I am happy to say that I am going to be their customer for life. I highly recommend them to anybody with auto damage.