Auto Exchange

Friendly Professional Great place to buy a car. Jeremy and the rest of the staff were great to work with.

The first thing I have to say is...5 stars is not enough for the amazing service I received....they are at the very least a 10 gold star establishment!!

I went to Auto Exchange today to look at a car I had seen on their website.

I called before arriving in case I needed an appointment, I was happy to hear that I could see it right away. I was greeted with a smile at the door by Jeremy, whom I had spoken with on the phone. He had the car ready and waiting, it's warm today so he had the AC cooling it before I arrived! I took it for a test drive (he asked if I wanted to drive alone or if I wanted him to go with me, most places will not ask they just go with you) I asked to go alone, he smiled and said have fun! When I got back to the lot I had a few questions about how things worked and he quickly explained everything I was unsure about. Then while we were sitting there we started talking about my past experiences with "used car salesmen" and I thanked him for NOT being like some others I have had the unpleasant experience of dealing with. I mentioned that I have walked off the lot when they got pushy, I said this in preface to telling him how NOT like them he was! We talked for quite some time, I kept apologizing for taking up so much of his time, but he said he was there to make my experience a fun/happy one. And he did! I can't remember the last time I talked so easily to a salesperson and even had many laughs! I had a few other questions after I got home so I called him and he answered them all once again! I haven't decided on the car just yet, but told him I will be buying from him even if I decide not to take this one.

If you want to check out used cars in Lawrence, please do yourself a huge favor and go to Auto Exchange FIRST, you will not find a better experience anywhere else!