I called for a ride around 6:45 AM. The dispatch was polite and quoted me a wait time of 15 - 20 minutes. The driver arrived right on time much to my surprise. The van was clean inside and out with a yellow taxi light on top. The driver got me home in record time and was super nice. I was impressed. And I only paid $10! I am delighted since I waited over an hour yesterday with a different company and then was hit on. I won't be calling zippy again! I will use this service and recomend it to my friends.