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Banfield Pet Hospital

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Business Details

11

years

in Business

Hours:

Regular Hours

General Info:
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery,  our full-service pet hospital is committed to the long-term health of your pet.  Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Extra Phones:

Fax: (301) 604-7717

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Services/Products:
  • Emergency Services
  • Homeopathy
  • Small Animals
Brands:
wellness
Payment method:
amex, discover, master card, visa, cash, check
Categories:
Pet Services, Veterinarians, Animal Health Products, Veterinary Clinics & Hospitals, Veterinary Specialty Services, Veterinarian Emergency Services, Pet Specialty Services

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08/05/2011

Provided by Citysearch - 
Overall
Banfield in Laurel

I have used the Banfield in Laurel since I moved here last year and have really tried to like them, but have been consistently disappointed in thier lack of knowledge and the charging of unneccesary fees. They will try to add everything thing possible can to your bill even when the medications they are prescribing are not neccesary. I have called my prior vet several times to ask if medicatons they are prescribing are necessary and was told they were not necessary.The last time I went to them they tried to charge me almost $200.00 for booster vaccinations that they said my pets missed. They claimed I missed my regular check up and now my pets would have to start all over again with booster shots. I was only 3 months past my regular check up! Also they never send reminders cards. Probably so they can claim you missed your appontment and charge for more shots. I researched it I found out they were wrong and that my pets did not need the extra booster shots.They also told me they my two cats and my dog had a ear infection which I was very surprised because they did not have any symptoms. They wanted to prescribe almost $300.00 in medications and ear washes. I told them I would come back later and get the meds and took them to my old vet without telling him the prior diagnosis and he checked all of my pets and said they were all in good shape. He did say I needed to clean my dogs ears which he did for free for me. They were going to charge me $25.00 for this service. I only go to them because they are the only Banfield close to my house and I only use them for basic services. If I have a serious medical problem with my pets I will take them elsewhere.The people at the front desk are very nice!

07/02/2011

Provided by Citysearch - 
Overall
Banfield Laurel

If I could give them 1/4 of a star I would, and that would be only for the front desk service I received. Dr. Tara Flynn is an idiot and I would not recommend allowing her to treat your pet. I had to go there abruptly (as it is not my normal hospital) and ""Dr. Flynn"" (I say that loosely) prescribed medicines that are not associated with my pets problem and one which apparently has side effects which are potentially fatal or damaging. When confronted she even lied about the visit and what I agreed to. They also offered me unnecessary products which they refused to take back. It's a joke of a hospital. If you care about your pet, try Fair Lakes or Arundel Mills, they're professional and really want to help your pet. Lynda Brown, the ""manager"" is unskilled and unfamiliar with policy but is a good data entry clerk.

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Banfield Pet Hospital

13600 Baltimore Ave Suite 160LaurelMD 20707

(301) 604-1414

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