08/05/2011Provided by Citysearch -
I have used the Banfield in Laurel since I moved here last year and have really tried to like them, but have been consistently disappointed in thier lack of knowledge and the charging of unneccesary fees. They will try to add everything thing possible can to your bill even when the medications they are prescribing are not neccesary. I have called my prior vet several times to ask if medicatons they are prescribing are necessary and was told they were not necessary.The last time I went to them they tried to charge me almost $200.00 for booster vaccinations that they said my pets missed. They claimed I missed my regular check up and now my pets would have to start all over again with booster shots. I was only 3 months past my regular check up! Also they never send reminders cards. Probably so they can claim you missed your appontment and charge for more shots. I researched it I found out they were wrong and that my pets did not need the extra booster shots.They also told me they my two cats and my dog had a ear infection which I was very surprised because they did not have any symptoms. They wanted to prescribe almost $300.00 in medications and ear washes. I told them I would come back later and get the meds and took them to my old vet without telling him the prior diagnosis and he checked all of my pets and said they were all in good shape. He did say I needed to clean my dogs ears which he did for free for me. They were going to charge me $25.00 for this service. I only go to them because they are the only Banfield close to my house and I only use them for basic services. If I have a serious medical problem with my pets I will take them elsewhere.The people at the front desk are very nice!