I bought a 74 inch sofa from King Hickory. When it arrived it was barely 71 inches and looked like a love seat. Tammy in customer care and our sales person MaryRose worked with us and the company for three weeks and finally ordered a 78 inch sofa to replace the original. It arrived today and is perfect and just as I suspected not 78 inches, but 76 . It fits and we are happy. When we first complained the company said the sofa is hand made they can vary in size up to two inches. This is something the customer should be told when they make a purchase, not after delivery. Thanks to Tammy and MaryRose we had a very happy ending.