The person below me must not have been at the same salon. I was in there the other day and saw Aiman. She was amazing! She did everything I asked for and more. She not only cut my hair the way I described how I wanted it, she also explained to me how to style it and what I was currently doing wrong. The atmosphere was everything but cold. I thought it was rather warm and inviting. And the tea is so good. If I could I would come in to the salon everyday to just hang out and listen to the wonderfully different music they have playing. But my favorite part was probably the head massage and shampoo. I felt like I was being treated like royalty.