Kellie Cook — 5 starMy daughter had a piece of iron go through her eye when she was only 2 years old. It was the worst day of my life! Thankfully she still has her eyeball but it is sunken in and there is no color anymore. We were sent to a prosthetic doctor to get the prosthetic lens to ensure she has the pressure on her bones so they will grow with her body and so her eye can look as normal as possible. Her first lens was not made by Eric. We had the hardest time getting her to wear it because it did not fit right and it was very uncomfortable for her. And I must say it looked horrible! If she does not wear her lens she will have to have her eyeball removed and have an orbiter I think is what its called implanted in the back of her eye sockett and then a prosthetic over that. As a mother I don't think I will ever be prepared for that! We moved to las Vegas and I found Eric Lindsey on line and got my daughter right in to see him! He is AMAZING!!! He took the time and patience to make sure her lens was right. And it looks Fantastic! I can not explain the feeling when someone says she has the most beautiful eyes! They have no idea that she even has a prosthetic eye!!! I am so thankfull to you Eric and I know Keltzie is as well!! She has no problem wearing the lens you made her. I think when she looks at herself in the mirror she herself is amazed because it looks so real!!! Thank you so so much! March 20, 2015 · 1 Review Like · Comment
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I went in to have my glasses fixed. A awsome gentleman, named leo assissted me. He was so nice and very helpful. I wasn't on planning to purchase anything. I only came in to fix my sunglasses. He sold me on some great Maui Jims and I was able to find some glasses for my Husband. When I left, I was so happy to know that there are still stores like this with helpful people like Leo. I will definatly be shopping there for all my sunglass needs. Leo assured me that I would also be able to have any frames I may need shipped to my home. What a wonderful feeling of custumer service and the feeling that I am special. Thanks you for the experience!
We have all been there. "This one or this one? Which is better?". My eyes take a little time to focus. This has led to glasses or contacts that just don't seem quite right. People still saw things I did not. Then I went to Dr. Eng. He listened to my answers and could tell I was just trying to keep up with him. Then he told me if you not sure look again. I couldn't believe it! Finally a professional who wanted to help. He never sighed, not even once. I was made to feel comfortable and as a result, can now see what my daughter sees. He may be on the other side of town, but who wouldn't go to any lengths to really see?
Pardon the pun but this place is REALLY REALLY GOOD! I had a frame I got a couple years ago at another Lenscrafters but recently the lens kept popping out. I was all set to have a big fight when they said "It's okay, we'll fix it for FREE!" Now how often does that happen? I came back a few days later and got another pair with my insurance and they worked out an even better deal with the store discount. I mean they could have kept their mouths shut but they really seemed to care...and saved me some more money. Honestly can't say when the last time was any place went out of its way to help this much!
I was really pleasantly surprised by this Lenscrafters. I wanted new glasses but my prescription was expired so they fit me in right then for an eye exam with Dr. Arcemont who was GREAT...really thorough and friendly. She answered all my questions and didn't make me feel stupid like my last eye doctor did. Then Jessie in Lenscrafters was really nice and helped me find new frames which was hard because there were so many cute ones to choose from...he was really patient with me. I love my new glasses and I will definately go back to Dr. Arcemont and Lenscrafters at Fashion Show Mall.
Yes indeed. So, Its been almost 2 years since you guys been open and I must say theres been a lot of great improvement in the office. I like how your employees give me nice greetings when I come in with smiles on their faces =) Awesome customer service, helpful when in need, wonderful in the style frames! The most I like about the office is that it smells good and very clean. Really, Really selective when choosing frames. I'm really up for when its time for my visits because its like visiting family! ;p P.S. - Nice video.. And good job Vivian!!!
Dr. Paez has been nothing less tehn exceptional. My husband and I have been seeing this doctor for the last 4 years. The staff has been nothing but kind and gentle with my husband who suffers from macular degeneration. In this office i have received nothing but the best care from all the staff. I highly recommend Dr. Paez. as for receiving my glasses I wish it could be faster but due to my insurance my glasses have to go out to a lab and all the staff is sure to call immediately when they arrive so i can come and get them.
I PLAY ALOT OF POKER AT THE VENETIAN. I WONDERED UP STAIRS ON MY BREAK FROM CARDS AND FOUND A STORE CALL DOLCE DUE. I WAS GREETED BY A NICE GUY, NAMED LEO. HE QUICKLY HANDED ME SOME SUNGLASSES AND WAS REALLY NICE TO ME. WE FOUND SOME GREAT GLASSES. THERE WAS SO MUCH TO CHOOSE FROM, IF HE DID NOT HELP ME, I WOULD HAVE NEVER BOUGHT FROM THAT STORE. I WISH THAT THERE WERE MORE STORE THAT MADE ME FEEL SPECIAL. AT THE END I WAS VERY HAPPY WITH MY PURHASE, I WILL ALWAY GO BACK TO DOLCE DUE. THANK YOU LEO........SABASTIAN
Not as busy as the other locations so got in and out fast. I brought my scrip in from another doctor and they didn't give me any headaches about it. The selection was huge and I found some really cute Dolce & Gabbana frames. The salesperson was fast, friendly and did I say fast? No time wasted here...AND they made my glasses in their lab right there and then. Plus they had a great deal on lenses - 50% off! Make sure you ask about the store discount and save some $$$!
Just wanted to say few good things about this company. My daughter was bugging me on buying her some contact lenses. I finally gave in and gave this company a try. She loved the color and the feel of the lenses. Unfortunate after a day of wearing them she accidentally ripped them while putting them away. I contacted the company and they agreed to replace the lenses as long as I return the original. Within a week the new pair arrived. Thank you for your great service!