I received service through Advanced HDTV. The sales experience and installation went exactly as I expected, and even more. The sales department, in which I spoke with the sales manager himself, made sure that the switch from Cable to Satellite was smooth. He made sure that I was getting what I had with Cox, and I even got more for less money! they made sure that there were NO hidden fees! Installation is done by the owner of the company. Very professional and very kind. He did not even mind the animals I had. I will say that saving all of this money, and great programming, most in HD now, is more than I can ask for. And if I ever have a problem, I don't have to call and wait on an appointment, I just call Advanced HDTV and they take care of it right away! (same day) Now, a local company that is honest and dependable! I recommend them HIGHLY!