My Rights with a Moving Company »
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
I am always on a tight budget so I contacted 9 moving companies and they all seemed like good companies. All of them basically told me the same thing... read the reviews, call the BBB, we're a member of something or another... The last interview was with Mike of Interstate Contracted Movers and he was different. He told me not to believe anything anyone told me... find out the truth for yourself. Get the US DOT number on every moving company and call the feds. Ask how many consumer complaints and federal violations each company had on them and then decide who was a good company, so I did and was I ever surprised. Most of them had several issues with DOT. Two of them had over 20. Only one was squeaky clean. Remembering back, it was the company that some of the others badmouthed. Going through all the quotes again, I noticed that the price Mike gave me was the 2nd lowest and the lowest was one of the worst rated by DOT, so my decision was final. I called mike with Interstate Contracted Movers. On move day, still being skeptical, I read every paper before signing, watched everything the movers did, and asked every question I could think of, to the point that I think I was being a pain, but the moving crew stayed well mannered and kept working. At the delivery end was the same crew. They unloaded so fast, putting everything in place, assembling the bed, table and entertainment center. They even hooked up my washer and dryer, and the biggest shock of all was that the price never changed. This turned out to be the best move that I could ever hope and pray for. I would like to thank Mike the Mover, Lee from sales, JR and his crew, the driver that I did not catch his name and anyone else that had a part in my move. I would also like tell anyone considering hiring a moving company... call the US DOT and check all the companies and you will be surprised how many companies get away with screwing their clients. When you find one that is clean, let them do you move and you will be as happy as I am. I never thought I would recommend a moving company to anyone, but Interstate Contracted Movers has my vote. Thank you and Kudos' to you! Balinda Bannister - Tarpon Spring, FL
It was a simple move… we already packed and just need the manpower and truck. I called several moving companies and was told from $89 to $111 for 3 men & a truck, then I found Interstate Contracted Movers and was told $57 for 3 men. The catch was that I had to rent the truck… I figured out that a truck was about $50/day (including gas) and that the move was going to take about 5 hrs (I do have allot of stuff), and after the 2nd hr I will start saving $32/hr… my total savings would be $98, so I bought it. On the day of the move, they were on time. They brought lots of moving blankets, straps (which I forgot to get), and some moving supplies. Before I knew it, they were wrapping all my glass items in cardboard, so I asked how much more this was going to cost and they said that boxes are free. “WOW” no additional charges for packing. They then loaded the truck and followed me to my new address. At the new home, they quickly unloaded and set up everything where my wife directed them, even put our bed & table back together. Nothing was damaged, everything looked great, and all within 4 ½ hrs. Now it’s time to see the bill… nothing extra. I like this company – they did a good job! My brother is moving in November and has already booked with them too. I have had too many bad experiences with movers and don’t trust them, but I like this company… Keep up the good work. Eric Hudson
I recently searched for movers online and found out that my information went out to several movers. My voicemail and email stayed full on a daily basis as I screened my calls to answer only my friends and relatives. I received a call with my area code and answered the phone and was I glad. It was Lee from Interstate Contracted Movers and he insisted that I let Mike come and give me an onsite estimate. They both showed up at my house and were very professional. Not only did they give me a binding quote, Mike himself along with two other hard working movers agreed to move my belongings. On the day of my move they showed up with all new packing materials and packed my stuff really careful. All of my furniture was shrink wrapped and padded. Before I knew it the truck was loaded and they were on their way to my new home. 3 days latter, at my new home everything arrived in the condition that it was picked up and the price was the same as the binding quote, not one dime more. Thank you guys for making a stressful situation into a very good experience. Everyone told me that I will hate moving after I’m done, but I will recommend you to all my friends and relatives. I still hate moving, but it was a good move!
Let’s be honest; relocation isn’t cheap. The moving companies quote such ridiculous hourly rates that you wish you didn’t have to move at all. The only way to minimize the cost of moving is to hire a company with very efficient workers who don’t waste time. I was happy to pay exactly what was worth but not a cent over that. I hired Move on moving for my move from Reno, NV to Boise, ID and asked them several times if they had any extra hidden costs that would rock up later on. They assured me there would be none and they kept their promise. Their crew was very efficient. I have a lot of stuffs and some of them are very fiddly and fragile. I also have a massive collection of wine glasses. I wanted the movers to be very careful with my things but do their jobs fast. I understand how contradictory my requirements might have sounded. Amazingly, the guys did exactly what I asked for. They were very precise with their work and time efficient too. I was very impressed with them.
I spoke with Jessica who was helpful and knowledageble. She quoted me a binding price of $6999.00 for the full service move with packing from NV to FL. She told me that this was the final price and as long as everything went on one truck it would not cost more. The guys came early in the morning and started packing everything up. they did an excellent job with the packing and managed to place everything onto the truck in one day. By 6 pm the guys left. The price did not change and I was not charged a penny extra. 8 days later my belongings arrived. They unloaded the truck into each room. Everything looked in the same condition as they were before they left. I had a few minor scratches on a table but nothing worth worrying about. I have never had such an easy move. I was given exactly what I was told. The price was the same and I would definately recommend this company. My sister is using them next month.
On New Year's Eve (3pm) I had a water pipe break in my home and caused allot of water damage. About 2" of water was on the floor. My insurance agent gave me the number to Interstate Contracted Movers, so I called them and explained my problem to get help moving all my furniture upstairs. The guys arrived at 5:30 and the entire upstairs had to be rearranged in order to fit all the furniture from downstairs. It took 3 men 4 hours to complete the move and dry off everything before bringing it upstairs. The guys (Claxton, Alex & Mike) were great. They never complained about having to walk through 2" of water every time they went downstairs to get more furnishings. They were also very friendly and professional. My wife and I are so happy for their hard work and help. It is going to take several weeks to fix all the drywall damage, but I will be calling them back to reset up my home.
Like everyone else, I read all the bad things about the moving industry, but had to pick a company to move me to Iowa. After visiting the offices of 4 companies, I chose Interstate Contracted Movers. They made me feel at ease and my move from Nevada to Iowa was great. The owner was nice and gave me lots of advice showing me information about the industry that the other 3 didn’t. On move day the drivers were very prompt and courteous. Usually after a move, I have spent precious time digging through boxes and furniture just to locate an item that is needed right then. But the movers at IC Movers packed everything by labeling all the boxes so that everything was easy to find after! At the delivery end, they put all the boxes in the rooms by labels, and it worked great. I usually do not leave reviews, but these guys did a great gob for us and deserve a big thank you. Marie & Alex Walker
I had a very difficult move. Four bedroom house packed with 23 years worth of me and my family's lives. These guys made it very easy. Polite and helpful. One of them very well saved my dog's life as well. My retriever got loose chasing a cat and broke its leg in a grate. One of the movers saw what happened and got a hold of my dog while it was freaking out and headed for the street. It's a busy street and a couple dogs have been hit on it. He helped me secure her in my car and I took her to the vets. I was gone for three hours and when I came back everything was done and ready to go to the new house. I've moved many times and this was by far the easiest. If it wasn't for the dog I'd say it was a great day. Also there was not a thing broken or wall scratched. That's a first. I have already recommened Discount Mover to a couple friends and I'm recommending them now here.
I am a medical researcher, so naturally I researched several local moving companies for my upcoming move. Only three stuck out as really good companies, so I interviewed them for my move. Michael L. Patane from Interstate Contracted Movers was the only one to thoroughly went through all the paperwork with me. By the time we were done, he had given me more information them the other two companies combined. He even explained how to accurately check out any moving company. After some time, I decided to give them a call and move with them. On moving day, the crew was very clean and professional. Everyone knew what to do and did a great job, and the same crew was at the delivery. I got to know these guys a little bit and they are great guys - very hard working. I am very happy to say that I had Interstate Contracted Movers move me and they did a great job!
I was recently moved by them about two and a half weeks ago they did a great job. I was crunched for time especially due to the holidays and having to get back to montgomery to see my ailing aunt and having recieving a low ball quote from another local company here in town &amp;amp;quot;you know who you are&amp;amp;quot; so I asked a friend who recently moved to knoxville and she highly recommended Experience movers I must say I did not expect the propmtness or the fast experienced team of movers I recieved my forman Marlow did great I was packed up and on my way to my destination in only 5 hours where the other company was saying i would not be on my way until 7 or 8 these guys scheuled me the same day packed me moved and I just recieved my shipment on time in more than perfect condition. Thanks to my Experienced team of movers!!!!
Every move is different, so it's vital to choose a moving company that's right for you. The first consideration you should make when hiring these professionals is how far you're moving.
Depending on the moving company, local moves are typically anywhere between one and 100 miles within the same state. Local moves are less complicated to plan, both for you and the movers you decide to hire. They're typically priced based on how much you need to move, how many movers the company plans to provide and how long the job is estimated to take.
Long-Distance and Interstate Moves
Even if you're staying in the same state, you may still technically be planning a long-distance move - though the exact mileage varies by moving company, these are typically moves that are more than 50 to 100 miles long or across state or country lines. In fact, even if you're moving within the same state but you have to go through another state or country first, it's likely considered an interstate move, rather than a local one. That's because the movers are technically transferring items between state lines, which means they'll be responsible for having the correct licensing and insurance in place.
Long-distance moves are much more complicated to plan, typically requiring you to pay numerous extra expenses for everything from shipping items to renting storage space.
Are you making a big move and trying to figure out exactly how much you should plan to spend? Or are you on a tight budget and looking to hire a mover who can keep costs low? Either way, it's important to understand how exactly moving companies charge their customers.
As mentioned above, for local moves, companies will charge based on the number of movers they provide and the amount of time they'll need to spend on the project. Generally, the more rooms in your apartment or house, the more movers and time you can expect to be charged for. The price of long-distance or interstate moves, on the other hand, will be based on the amount of belongings you have - and more specifically the weight of those belongings. The heavier the boxes or items you're shipping across state or country lines, the more expensive your move will be.
Moving costs will vary greatly, depending on where you are. Local moves in a small town in the Midwest will be much less expensive than comparable moves in New York City. For that reason, it's best to do some research about the going rates in your area.
No matter what type of move you're making, you can reach out to prospective moving companies for estimates - this is the best way to determine how expensive your move will be based on where you live and what services you're looking for. Typically, the moving company will send someone to your home who will do a walk through of each room, making note of the furniture, valuables and other belongings in each one. Then, he or she will provide an estimate. The exact amount you pay may, however, be different from the amount declared in the estimate. That's where the type of contract comes in.
Nonbinding vs. Binding Contracts
For any move, a company will ask you to sign a contract. It's crucial to know exactly what type of contract you're signing, though, to understand how much you can expect to pay. In basic terms, there are two types of moving contracts: binding and nonbinding. Binding, as well as binding not-to-exceed, contracts are the most preferable for people hiring movers. These list an estimated price the moving company cannot charge more than. So, even if your local move takes an hour longer or your belongings are heavier than expected for an interstate move, you're still only responsible for paying a fixed amount.
Nonbinding contracts, on the other hand, have no fixed final number. Instead, they list a rate - by the hour or by the pound/kilo - and you're responsible for paying exactly how much your move costs in those terms.
Keep in mind that movers provide a variety of services, many of which you may not require. These can affect how expensive your move will be. For example, a full-service move that includes packing and unpacking will be pricier than a local move that only includes loading the truck, driving it to the new home and unloading it.
For any move, there may be extra costs beyond the typical services offered. If you're asking your movers to transport large, hard-to-move items, like pianos, for instance, you'll likely pay an extra fee. Likewise, if your apartment building doesn't have an elevator or the truck has to be parked far from your home, you may be charged extra. Ask about these potential expenses when signing your contract.
Don't rush through the process of hiring a moving company. Make sure the movers you hire are dependable, reputable and the right fit for your needs.
Look for Reviews and Recommendations
When hiring movers, it's a good idea to both look at reviews online and ask your friends and family members for recommendations. Personal endorsements will go a long way toward helping you determine whether you can expect the company to do a quick and professional job.
Choose Top Candidates
As you're vetting candidates through reviews and recommendations, narrow your selection to three or four top options. Make sure the companies offer the type of move you're looking for, whether it's interstate or local. These three or four companies are who you'll contact for estimates.
Don't Be Afraid to Ask Questions
After receiving estimates, you'll have a better idea which companies are within your budget. However, this isn't the only factor you should use when choosing movers, especially for more complicated jobs. In fact, you may be willing to pay a little more to hire quality movers who can ensure the safety of your belongings. Don't be afraid to call these companies and ask questions.
During the hiring process, you want to make sure of three things: First, that the moving company is reputable and has the proper licensing and insurance. Second, that the movers are dependable, professional and committed to doing the job correctly. Finally, that the estimate provided is binding and that you're aware of any potential excess costs. With these factors in mind, here are some of the most important questions to ask a moving company:
As with any service profession, there are certain moving companies - though they are few and far between - that aren't reputable or that will try to take advantage of you. It's important to be able to recognize a scam if you come across one.
Call the FMCSA
For long-distance or interstate moves, you can easily check that companies have the proper licensing and insurance, which is a clear indication that they're legitimate. All interstate moving companies must be registered with the Federal Motor Carrier Safety Administration, so call 888-368-7238 to confirm the licenses, insurance and credentials of the movers you're considering. The FMCSA can also tell you if any complaints have been filed against a particular moving company.
Check with the American Moving and Storage Association
For both local and long-distance moving companies, AMSA is another good place to check out a company's legitimacy. Moving companies aren't required to be an AMSA member, but the ones that are have committed to the association's rules and regulations, which protect both the companies and the consumers hiring them. If a company isn't an AMSA member, that doesn't mean it isn't reputable, but an AMSA membership is a clear indication of legitimacy.
One of the most common fears people face when moving to a new home is that something they own will be lost or damaged in the process. While no company will be able to guarantee everything arrives safely, there are steps you can take to make damage less likely.
Pack and Transport Your Valuables
If you have items that are emotionally or financially valuable to you, do your best to pack and move them yourself. Keep jewelry, expensive artwork, inherited valuables and even costly electronics in your own car - that way you'll have complete control over their safety at all times.
Choose a Moving Company That Plans Ahead
Moving companies can better keep your belongings safe when the movers plan ahead. What does this mean? Many companies take extra time to measure doorways, halls and stairways to find the safest route in and out of your home. They should also provide furniture blankets, covers and moving pads to keep both your home and your belongings free of scratches or other damage.
Keep the Moving Area Safe
There are some things you can control on moving day and some things you simply can't, such as the weather. If you're moving on a snowy, icy or rainy day, keeping all of your paths, stairways and walkways clear and dry is crucial. This can help protect both the movers and the large items they're carrying to and from the truck.
The subject of tipping is relatively unclear when it comes to movers. However, there is a general rule of thumb that most people in the industry agree on: Tip your movers if they've done a good job and you think a tip is warranted.
Generally, a 5 percent tip is considered appropriate, though some people recommend paying $20 per day, per mover for basic, local moves. However, almost everyone agrees you should first do a quick walk-through of your home to check for any damage to your furniture or belongings and to make sure everything is where you'd like it to be.
If you do decide to give a tip, divide it evenly and give money to each individual, rather than giving the entire sum to the head mover and expecting it to be doled out equally. One type of tip to avoid: alcohol. It's usually illegal for movers to have bottles of alcohol in the truck or van, so tipping a bottle of wine or liquor could get them into trouble.