I arrived at 4:50 p.m. After being ignored by one worker who let the phone ring off the hook untik someone from the back yelled for him to answer it, I finally greeted by another worker. After placing my order, the clerk then informa me that one of the items I ordered, the pasta, was unavailable. By this point, there was a line behind me which included a lady who still waited after placing an order for her small pan pizza online. But I digress. It is currently 5:26; my one pizza was supposed to be done 10 minutes ago. The phone has literally been ringing off the hook for like 20 minutes and I hear the workers in back discussing whether they're going to go to the sls casino?!? This place has awful service. Everyone should be fired and replaced.